Dion Grace
Dion Grace at BMW of Orland Park
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Dion Grace

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.6
126 Reviews
4.6

126 Reviews

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126 Reviews of Dion Grace

April 25, 2025

Dealership Rating
Employee Rating

Jason Jackobaski. is very professional he has always put my concerns first he is wonderful More

by georgewgirl722@att.net
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Recommend Dealer
Yes

April 24, 2025

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Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I More

by LADY_ARRELDA02
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Recommend Dealer
Yes
Apr 24, 2025

BMW of Orland Park responded

We're delighted to hear that you appreciate the communication and service updates from our team at BMW of Orland Park. Keeping you informed is important to us, and we’re glad it enhances your experience! Thanks for sharing this feedback!

April 21, 2025

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The dealership is clean and neat. The intake process has gotten better. I will return. More

by RASHAUNDAT
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Recommend Dealer
Yes

Other Employees Tagged: Robert

Apr 21, 2025

BMW of Orland Park responded

Thank you for stopping by to leave BMW of Orland Park a wonderful review!

April 10, 2025

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Had brand new tires put on 4 months ago and 3 of tires 5+ tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with t More

by GREGWINJUM
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Recommend Dealer
No
Apr 10, 2025

BMW of Orland Park responded

Greg, I'm sorry to hear about your experience with the tires. It's concerning that one tire has worn down so quickly, and I apologize for any lack of communication on our part. Please reach out to us directly so we can address this issue further and find a suitable resolution for you. Thank you, Brian Coster - Service Manager - 708-460-4545

April 08, 2025

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Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. More

by BMN1959
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Recommend Dealer
Yes
Apr 08, 2025

BMW of Orland Park responded

Thanks a million, from the BMW of Orland Park Team!

April 04, 2025

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Great, fast service with affordable prices. I was very pleased with the same day appointment and good quality service. More

by PINKNEYBRITTANY
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Recommend Dealer
Yes
Apr 07, 2025

BMW of Orland Park responded

We're delighted to hear that you enjoyed the fast and affordable service at BMW of Orland Park, Brittany! It's great to know we could accommodate your same-day appointment with quality care. Thanks for choosing us!

March 24, 2025

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I came in for my check engine light. I was in and out in about and hour and thirty minutes. And they took care of repairing a recall. Prompt, kind and professional, thank you Dion. More

by ASHON.HARRISON
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Orland Park responded

Ashon, we're delighted to hear that Dion and the team at BMW of Orland Park provided prompt and professional service during your visit. Thank you for sharing your experience with us!

March 24, 2025

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The dealer and Dion were very straight forward and accommodating to my questions. Great experience overall, in and out quick. More

by SANADALSHUBBAK
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Recommend Dealer
Yes

Other Employees Tagged: Jason Jakubowski, Cory Kazienko

Mar 24, 2025

BMW of Orland Park responded

We're delighted to hear that Dion and the team at BMW of Orland Park provided a straightforward and accommodating experience. Thank you for sharing your positive feedback, we hope you're enjoying your new ride!

March 23, 2025

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Once again BMW of Orland Park has been amazing. They are always nice, they know me by name, and the service they give is outstanding! More

by KOOKIN69
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Orland Park responded

Thank you for sharing your experience with BMW of Orland Park! We're delighted to hear that our team continues to provide outstanding service and a personal touch. We look forward to welcoming you back soon!

March 23, 2025

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A fantastic group of people! !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McK More

by WRN
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Recommend Dealer
Yes
Mar 24, 2025

BMW of Orland Park responded

It's wonderful to hear that you felt like part of the family at BMW of Orland Park! We're proud of our team's professionalism and personable service. Thank you for sharing your experience with us!

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