Dion Grace

Everyone is friendly and helpful. They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I They keep you updated about the process and and timing for the completion of services. I also love that even if I'm not waiting at the dealership, I receive those updates via text messages along with videos of the issue before I give permission to move forward with the repair. More

by LADY_ARRELDA02 Verified Customer Verified Customer

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The dealership is clean and neat. The intake process has gotten better. I will return. The intake process has gotten better. I will return. More

by RASHAUNDAT Verified Customer Verified Customer

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Had brand new tires put on 4 months ago and 3 of tires 5+ tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with t tread and 1 tire has worn to a 3. Was told no idea how this could happen. I asked sounds like a defective tire. No response. Very dissatisfied with the way it was handled. More

by GREGWINJUM Verified Customer Verified Customer

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Job fix after 4 visits. employee working hard to solve the issue.finally job done. Thanks for ALL. employee working hard to solve the issue.finally job done. Thanks for ALL. More

by BMN1959 Verified Customer Verified Customer

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Great, fast service with affordable prices. I was very pleased with the same day appointment and good quality service. I was very pleased with the same day appointment and good quality service. More

by PINKNEYBRITTANY Verified Customer Verified Customer

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I came in for my check engine light. I was in and out in about and hour and thirty minutes. And they took care of repairing a recall. Prompt, kind and professional, thank you Dion. I was in and out in about and hour and thirty minutes. And they took care of repairing a recall. Prompt, kind and professional, thank you Dion. More

by ASHON.HARRISON Verified Customer Verified Customer

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The dealer and Dion were very straight forward and accommodating to my questions. Great experience overall, in and out quick. accommodating to my questions. Great experience overall, in and out quick. More

by SANADALSHUBBAK Verified Customer Verified Customer

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Once again BMW of Orland Park has been amazing. They are always nice, they know me by name, and the service they give is outstanding! They are always nice, they know me by name, and the service they give is outstanding! More

by KOOKIN69 Verified Customer Verified Customer

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A fantastic group of people! !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McK !! Professional and personable — like family!!! From the managers, sales people and the receptionists, to all the guys and a girl once upon a time McKayla (miss her) they all do a wonderful job!!! More

by WRN Verified Customer Verified Customer

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Overall love service at Orland Park. Sometimes you have to get a few more people involved but rarely have an issue that can’t be resolved pretty easily. Dion is the best! Sometimes you have to get a few more people involved but rarely have an issue that can’t be resolved pretty easily. Dion is the best! More

by KTL Verified Customer Verified Customer

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