Dion Grace
Dion Grace at BMW of Orland Park

Dion Grace

Service Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

Contact Me
4.7
155 Reviews
4.7

155 Reviews

Write a Review

155 Reviews of Dion Grace

July 19, 2025

Dealership Rating
Employee Rating

Dion, was welcoming and went above and beyond to get the maintenance completed quickly. He even was able to squeeze in a hand wash. More

by THEMYTH101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

BMW of Orland Park responded

Thank you for the kind words! We're glad Dion made your visit a great one and went the extra mile to get everything done quickly—plus the hand wash! We appreciate your support! Best Wishes, BMW Of Orland Park

July 16, 2025

Dealership Rating
Employee Rating

Ziegler BMW of Orland Park is always top notch! ! Their customer service and attention to detail is second to none!! More

by michaelm2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

BMW of Orland Park responded

Michael, thank you for trusting the BMW of Orland Park team with your business and your vehicle! We appreciate your support and look forward to welcoming you back next time. Have a great day!

July 13, 2025

Dealership Rating
Employee Rating

TPMS was replaced and works perfectly but my tires were not balanced which is causing my car to vibrate at high speed More

by ANDREWRAZAHYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2025

BMW of Orland Park responded

Andrew, I'm glad to hear the TPMS is working well, but I apologize for any inconvenience caused by the tire balancing issue. We want your driving experience to be smooth and enjoyable, so please reach out if you'd like us to address this concern further. Thank you, Brian Coster - Service Director - (708) 460-4545

July 13, 2025

Dealership Rating
Employee Rating

Very friendly and took time to explain the service and my options. Ken drove me home and was also super nice. More

by GERRY.SLOWIAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Cornelius

Jul 14, 2025

BMW of Orland Park responded

Thank you for the kind words! We're happy to hear you had a great experience and that Ken took such good care of you. We’ll be sure to pass along your compliments—providing friendly, informative service is what we aim for every day! Best Wishes, BMW Of Orland Park

July 10, 2025

Dealership Rating
Employee Rating

Stellar, comprehensive service from start to finish—professional, efficient, and reliable. You exceeded expectations. You rock! Highly recommend this dealership! More

by Elated Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

BMW of Orland Park responded

Thank you for the review! It is terrific to hear that our team was so helpful. We appreciate your business and hope to see you again at BMW of Orland Park. Safe travels ahead!

July 03, 2025

Dealership Rating
Employee Rating

Everybody was nice and polite and knowledgeable they explain everything to us and they advise us about some issue we have after all everybody was perfect More

by DOMINOS2726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us! We're overjoyed to hear that our team at BMW of Orland Park provided knowledgeable and polite service. We appreciate your feedback and are here if you need anything else!

July 02, 2025

Dealership Rating
Employee Rating

Kevin was great help. He took care of me everytime I came in and helped me fix my car More

by DUAADINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

BMW of Orland Park responded

Thanks for choosing BMW of Orland Park! We're so glad Kevin was a huge help and ensured your car was running smoothly again.

June 29, 2025

Dealership Rating
Employee Rating

Very bad technical support addressing issues. Not even get back to me explaining way resolution More

by ARWADATIYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 01, 2025

BMW of Orland Park responded

We’re sorry to hear about your experience and apologize for the lack of communication. Your concerns are important to us, and we’d appreciate the opportunity to make things right. Please reach out to our management team so we can assist you directly. Brian Coster 708-460-4545 Best Wishes, BMW Of Orland Park

June 26, 2025

Dealership Rating
Employee Rating

Dion always delivers great customer service with a smile and he genuinely cares for his customers. The dealership itself and the service area is welcoming and comfortable while you wait on your vehicle. I e More

by LEANNEMULLERWHARTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2025

BMW of Orland Park responded

Leanne, we're thrilled to know you appreciate our welcoming atmosphere and peaceful surroundings at BMW of Orland Park. Thank you for sharing your experience with Dion and the team!

June 22, 2025

Dealership Rating
Employee Rating

Routine maintenance on the X3 for Brake fluid. The service time was reasonable. Mr. Dion Grace had all the notes. More

by NONAPARAMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2025

BMW of Orland Park responded

Thank you for sharing your experience with us at BMW of Orland Park! We're glad to hear that the service time met your expectations and that Dion was attentive to all the details. We look forward to assisting you again in the future!

1
...

Dealership Inventory (414 Vehicles)

used 2020 BMW ALPINA B7 car, priced at $57,399
2020 BMW ALPINA B7
used
ALPINA Blue Metallic exterior
Automatic
All-wheel Drive
used 2019 Lincoln MKC car, priced at $21,299
2019 Lincoln MKC
used
White Platinum Tri-Coat Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X7 car, priced at $101,865
2026 BMW X7
new
Tanzanite Blue II Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW 228 Gran Coupe car, priced at $47,025
2025 BMW 228 Gran Coupe
new
Brooklyn Gray Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW 760 car, priced at $119,236
2025 BMW 760
used
Dravit Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 BMW X3 car, priced at $54,135
2025 BMW X3
new
Alpine White exterior
Automatic
All-wheel Drive