Diana Maldonado

Let me just say this! !!!!! Unbelievable experience with Diana and the staff!! Great pricing great service and most importantly great people! Thank you again Diana and T !!!!! Unbelievable experience with Diana and the staff!! Great pricing great service and most importantly great people! Thank you again Diana and TownEast Ford! More

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I contacted Town East Ford about a Ford Maverick Truck, VIN 3FTTW8H3XRRB19762, with a website advertised price as follows: MSRP $30,225; Dealer Discount -$4,716; Town East Price $25,509. After speaking wit VIN 3FTTW8H3XRRB19762, with a website advertised price as follows: MSRP $30,225; Dealer Discount -$4,716; Town East Price $25,509. After speaking with the sales representative, Diana M, I received a quote for $36,5225.08 which included $3695.00 of dealer added accessories. When I asked to speak with a manager regarding the internet advertised price it became very difficult to receive a call back. After several attempts I was finally able to speak with Dustin S who informed me Town East Ford dealer online advertising doesn't include dealer added options in the pricing, nor could he even honor the initially advertised Dealer Discount -$4,716. I live approximately 300 miles away and was ready to purchase the vehicle at the advertised price. I found my interaction with the Town East Ford representatives deceptive, especially since they have now increased the online price to 28,902 and still do not show the dealer add-ons. More

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Diana was the most knowledgeable sales person I have ever dealt with. She knew the 2025 Ford F150 inside and out and was able to answer all of my questions. She also answered those that I did not think about dealt with. She knew the 2025 Ford F150 inside and out and was able to answer all of my questions. She also answered those that I did not think about on my own More

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Amazing service and Staff! !! Every part of this buying process used to be a whole Hassle for me but coming to ford they were able to help me so easily and fluid !!! !! Every part of this buying process used to be a whole Hassle for me but coming to ford they were able to help me so easily and fluid !!! More

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Super friendly staff took the time to answer all of my questions all of the town East ford employees went above and beyond to make me feel apart of ford Mr.Farley is the best if I could give more stars I questions all of the town East ford employees went above and beyond to make me feel apart of ford Mr.Farley is the best if I could give more stars I would More

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Diana was so amazing! ! As a woman buying a car feels so overwhelming but she made the process so easy and really listened to my needs and wants. I actually had a good time ! As a woman buying a car feels so overwhelming but she made the process so easy and really listened to my needs and wants. I actually had a good time through the whole process which is something I never thought I’d be able to say when talking about the car buying process More

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Coming into the dealership was very pleasant. Always greeted walking through the doors and in the parking lot. Diana M. was amazing! Being right by my side every step in of the way, very communic Always greeted walking through the doors and in the parking lot. Diana M. was amazing! Being right by my side every step in of the way, very communicative as well! One of the best interactions I had when going to a dealership that week. Would definitely recommend her to family and friends when they are in the market for a vehicle. More

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My only issue is with how long the whole process took. It literally was an all day event. If Saturday is your busiest day then your staffing should accommodate that. It literally was an all day event. If Saturday is your busiest day then your staffing should accommodate that. More

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Professional, Friendly , easy to work with , definitely recommend to get your next vehicle with them . recommend to get your next vehicle with them . More

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Excellent and very professional. I recommend you. I’m very satisfied with Diana and the financial person (I don’t remember his name) Godbless!! I recommend you. I’m very satisfied with Diana and the financial person (I don’t remember his name) Godbless!! More

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