Derek Pound

Great professional service. Everyone was terrific, made me feel comfortable and explained everything clearly. If I didn’t live 110 miles away Medford Volkswagen would be where Everyone was terrific, made me feel comfortable and explained everything clearly. If I didn’t live 110 miles away Medford Volkswagen would be where I serviced my car. More

by barrykrimsky Verified Customer Verified Customer

Report | Print

Great service. Amicables. Great explainers. Even helped with a nail in my wheel for free. Amicables. Great explainers. Even helped with a nail in my wheel for free. More

by jgrg1982 Verified Customer Verified Customer

Report | Print

I love the service here. I took test drives on different brands. And they did a great job. I took test drives on different brands. And they did a great job. More

by chengyanbo36 Verified Customer Verified Customer

Report | Print

Great service all around! !! Have been going there for years and my whole family has purchased Vokswagen’s from there !! Have been going there for years and my whole family has purchased Vokswagen’s from there More

by CMARSHACC Verified Customer Verified Customer

Report | Print

Absolute best buying experience I've had in 40 years. And I've bought probably 15 0r 16 cars in that time. And I've bought probably 15 0r 16 cars in that time. More

by thom.delano Verified Customer Verified Customer

Report | Print

They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! Every time I have a problem with my lease or a question, I get help right away! More

by laura.mariomartins Verified Customer Verified Customer

Report | Print

Paul Lazzaro is an outstanding salesman. He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie Trevisone was incredibly detailed in her customer service plans and was eager to create a specific program to fit my needs. She was wonderful to work with! The dealership's GM Derek Pound jumped in and lent his expertise and knowledge that really assisted in helping me find the exact car and offer that was perfect for my purchase. Colonial VW of Medford will be the only place I go to for any of my family's car needs! More

Report | Print

This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch More

by gmahoney11 Verified Customer Verified Customer

Report | Print

Great experience, made the normally stressful car purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle More

by n.cucchiello Verified Customer Verified Customer

Report | Print

The service department was amazing to work with, Frank has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed has been my service advisor over the years that I have own my VW. extremely kind and professional, every time I bring it for service, I have detailed, they do go above and beyond. More

by rarodriguez Verified Customer Verified Customer

Report | Print