BJ, Dee Ann, and Alex were a pleasure to work with.
We have now purchased 3 vehicles from them!
We have now purchased 3 vehicles from them!
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by CG
Verified Customer
Verified Customer
Dec 21, 2024 -
James Wood AutoPark responded
Thank you so much for your wonderful review! We're thrilled to hear that your experiences with BJ, Dee Ann, and Alex have been so positive. At James Wood Chevrolet Denton, we pride ourselves on building lasting relationships, and it's fantastic to know you've chosen us for your last three vehicle purchases. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I know I’ve purchased at least 12 vehicles at James Wood
Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenb
Motors mostly in Denton and at least one in Decatur. My dealing has mostly been with Cathy Spurgeon, Greg Spurgeon, Jason Gattenby, and Noah Gattenby. These staff members set an extremely high professionalism, courtesy, caring, friendly, and most knowledgeable experience each and every visit. They go above and beyond from start to finish in every buying experience. My dealings with the service is always on time and completed expeditiously. I definitely recommend James Wood Dealerships to family, friends, and anyone willing to accept the highest opportunity for a fantastic automotive experience.
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by aylfj
Verified Customer
Verified Customer
Dec 16, 2024 -
James Wood AutoPark responded
Thank you so much for your wonderful review! We truly appreciate your loyalty to James Wood Chevrolet Denton and are thrilled to hear about your positive experiences with Cathy, Greg, Jason, and Noah. Our team works hard to provide exceptional service and it's great to know that we have met your expectations time and again. We look forward to assisting you with your automotive needs in the future and appreciate your recommendations to friends and family!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Everyone was friendly and helpful.
Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6.
Our sales person, Dee Ann was great. I would recommend to other people. We purchased a Cadillac XT6.
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by jcrossland10
Verified Customer
Verified Customer
Dec 12, 2024 -
James Wood AutoPark responded
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Dee Ann and found our team helpful. The Cadillac XT6 is an excellent choice, and we appreciate your recommendation. We look forward to seeing you again at James Wood Chevrolet Denton!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Delivery of new Escalade had scuff marks on one wheel
(onyx package). This was missed prior to delivery. Service dept made accommodations (with loaner) for me to drive 2hrs to drop off & pick up vehich
(onyx package). This was missed prior to delivery. Service dept made accommodations (with loaner) for me to drive 2hrs to drop off & pick up vehichle to repair wheel... I was appreciative of repair and loaner!
On pick up, the wheel repair was perfect. I noticed an area behind wheel well that looks like it was damaged with wax buffer. There were grounded grooves in molding. This was a second miss for a QA responsibility prior to delivery.
I pointed out to Rachel, who was VERY responsive and offered multiple options to correct. I declined.
Declined because:
1. service department delivered sub par 2x
2. already drove 4hrs was not amenable to driving 4 more
3. Even if delivered to me at my home, my vehicle would be rolling miles for failure on the part of service department.
The scuff marks are minimal, but I know they are there on a brand new vehicle. It's disappointing, but life is to short to sweat that level of defect long enough for me to share my experience should someone ask.
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by cturner
Verified Customer
Verified Customer
Dec 13, 2024 -
James Wood AutoPark responded
Thank you for sharing your experience with us. We appreciate your understanding regarding the scuff marks on your new Escalade and the accommodations we made for the wheel repair. It's good to hear that the repair was perfect and that Rachel was responsive to your concerns. We understand your disappointment about the quality control issues you encountered, and we assure you that your feedback will help us improve our processes. If you have any further concerns or if there's anything else we can assist you with, please do not hesitate to reach out to us at directly.
Sincerely,
James Wood AutoPark Management | 940-591-9663
My visit and purchase was fantastic!
My Saleswoman was very respectful, kind and knowledgeable. She handled my every need.
My Saleswoman was very respectful, kind and knowledgeable. She handled my every need.
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by BRADLEYEK
Verified Customer
Verified Customer
Dec 11, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that your visit and purchase experience at James Wood Chevrolet Denton was fantastic. It’s great to know that our saleswoman was respectful, kind, and knowledgeable during your interaction. We appreciate your feedback and hope to see you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Dee Ann was awesome as always, we've come to her a few
times now for car sales and appreciate working with her. We also enjoyed working with Don in the Finance department. It was great fun to sign with!
times now for car sales and appreciate working with her. We also enjoyed working with Don in the Finance department. It was great fun to sign with!
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by mrsjessicawinter
Verified Customer
Verified Customer
Nov 20, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience with Dee Ann and enjoyed working with Don in the Finance department at James Wood AutoPark. Your appreciation means a lot to us! We look forward to assisting you again in the future. Safe travels in your new vehicle!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Always helpful, professional and pleasant.
Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and T
Dee Ann was the best sales representative, answered all my questions, wasn’t pushy, very knowledgeable. As for the service department, Rachel and Taylor are the reasons I came back to James Woods when it was time for a new car. Service assistance is awesome, always patient and pleasant.
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by katig04
Verified Customer
Verified Customer
Nov 18, 2024 -
James Wood AutoPark responded
Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Dee Ann, Rachel, and Taylor at James Wood Chevrolet Denton. Our team takes pride in providing knowledgeable and friendly service. We look forward to assisting you again in the future, and we truly appreciate your loyalty!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Everyone was friendly, courteous and professional.
I was patiently guided through my first leasing experience.
I was patiently guided through my first leasing experience.
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by Mark
Verified Customer
Verified Customer
Oct 30, 2024 -
James Wood AutoPark responded
Thank you so much for your kind words! We're thrilled to hear that you had a positive first leasing experience with us at James Wood Chevrolet Denton. Our team takes pride in providing friendly and professional service, and we're glad you felt guided throughout the process. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Always easy to buy here.
No hassle and quick delivery. Never a doubt where I will buy my GMC.
No hassle and quick delivery. Never a doubt where I will buy my GMC.
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by john.barnett
Verified Customer
Verified Customer
Oct 28, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that your experience at James Wood Chevrolet Denton was hassle-free and that you enjoyed quick delivery. We appreciate your loyalty and look forward to assisting you with your GMC needs in the future. Please come and see us again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
We bought a new car and traded in our old one.
It went seamless thanks to our sales lady Dee Ann.
It went seamless thanks to our sales lady Dee Ann.
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by lruct1
Verified Customer
Verified Customer
Oct 25, 2024 -
James Wood AutoPark responded
Thank you for your wonderful review! We're thrilled to hear that your car-buying experience at James Wood Chevrolet Denton was seamless, and we're glad that Dee Ann was able to assist you in the process. We appreciate your trust in us and hope you enjoy your new car! Don’t hesitate to share your experience with others, and we look forward to seeing you next time!
Sincerely,
James Wood AutoPark Management | 940-591-9663