Declan Cohen | Page 29

Declan and Ian were fantastic to work with, easy going, understandable and personable. Definitely what you would ask for in a car buying experience and can't thank them enough.. understandable and personable. Definitely what you would ask for in a car buying experience and can't thank them enough.. More

by chrishoose Verified Customer Verified Customer

Report | Print

I was ready to trade in my current Cadillac SUV and wanted a particular color that was not in the inventory. Declan, who was working with me, managed to find one and hold it for me till I came back fro wanted a particular color that was not in the inventory. Declan, who was working with me, managed to find one and hold it for me till I came back from vacation. He did a great job. This car is just what I wanted. Otto staff came through once again for me. More

by JUDIC0 Verified Customer Verified Customer

Report | Print

All around great experience, it's a pleasure to deal with a friendly, knowledgeable sales team. I was also favorably impressed with the Covid safety precautions in place. a friendly, knowledgeable sales team. I was also favorably impressed with the Covid safety precautions in place. More

by LLEARY20 Verified Customer Verified Customer

Report | Print

Overall good experience. Time will tell on reliability of vehicle but love it at this moment👍....I’m instructed to have twenty five words, so Hi! vehicle but love it at this moment👍....I’m instructed to have twenty five words, so Hi! More

by JDLARROW2 Verified Customer Verified Customer

Report | Print

This was a excellent experience with Otto with the purchase of my Cadillac everything went incredibly smooth. Declan was great to work with. I love my car! purchase of my Cadillac everything went incredibly smooth. Declan was great to work with. I love my car! More

by HONDA97 Verified Customer Verified Customer

Report | Print

The difficult to achieve made simple I just negotiated with OTTO Cadillac to buy a new car. For the first time in my life I did it over the phone and on the internet. While this may sound I just negotiated with OTTO Cadillac to buy a new car. For the first time in my life I did it over the phone and on the internet. While this may sound difficult the leadership and staff at OTTO Cadillac made it relatively easy. At the end of the day all I had to do is sign and drive away. At no time was I concerned about Covid-19 as the dealership had that covered with strict adherence to all CDC and NYS Health Dept guidelines. The people of OTTO Cadillac from Chris OTTO on down are a pleasure to deal with. They don't run you around the barn and attempt to confuse the issue with a lot of double talk and jargon. It's just straight up "this it what was can do". They do take extraordinary measures to make the deal fit your needs and budget. They don't look to squeeze every last nickle out of you. What they do is sell you a car, and after all that's what you are there for. Great job everyone. More

by dwyerr1948 Verified Customer Verified Customer

Report | Print

My First Caddy Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you Ian Maher of Otto Cadillac was very helpful and Covid correct in our dealings to purchase a new Cadillac. We would deal with him again. Thank you More

by bet112543 Verified Customer Verified Customer

Report | Print

Another great Otto experience! Just bought our third car from Otto Cadillac and it was amazing as usual! The sales and financing staff (Declan Cohen and Ian Maher) were excellent a Just bought our third car from Otto Cadillac and it was amazing as usual! The sales and financing staff (Declan Cohen and Ian Maher) were excellent and the whole process was super easy and painless. We will definitely be back! More

by JAIMIFINLEY Verified Customer Verified Customer

Report | Print

Replacement of 2010 SRX Courteous and professional staff, who unlike my insurance company, made replacement of 2019 SRX with 2018 XT5 a pleasant and memorable experience. I Courteous and professional staff, who unlike my insurance company, made replacement of 2019 SRX with 2018 XT5 a pleasant and memorable experience. I dickered and think they listened and were responsive. Otto Cadillac has been my family's dealership for 2 generations since they opened! More

by SMPEMRICK Verified Customer Verified Customer

Report | Print

Great Experience!!! Declan and Ian were a pleasure to work with. Both were very responsive to questions and knowledgeable. Would recommend Otto to a friend. Worth the d Declan and Ian were a pleasure to work with. Both were very responsive to questions and knowledgeable. Would recommend Otto to a friend. Worth the drive to Albany!. More

by TONYSCONDELLO Verified Customer Verified Customer

Report | Print