Declan Cohen
Declan Cohen at Otto Cadillac

Declan Cohen | Page 26

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
353 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

4.9

353 Reviews

Write a Review

353 Reviews of Declan Cohen

September 08, 2021

Dealership Rating
Employee Rating

Excellent service. They are friendly, very knowledgeable, and have a down home quality that makes their customers return for many years and sometimes several generations. Bringing back Saturda More

by SMPEMRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Otto, Ian Maher, Steve LeMon, Bill McLean , Allison Anaya

August 17, 2021

Dealership Rating
Employee Rating

Good service all around by all representatives. Declan Dan and Terry were knowledgeable polite and professional in every aspect of their presentations and communication and they made the process easy. More

by kbniccoli
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski , Terry Campany

July 31, 2021

Dealership Rating
Employee Rating

Sales rep Declan Cohen did a great job presenting my vehicle to me. He was sure of himself to the point where I was comfortable with my decision. More

by kjustic1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon, Dan Zukowski , Terry Campany

July 14, 2021

Dealership Rating
Employee Rating

Excellent service! The positive reviews don’t lie about OTTO Cadillac! I Didn’t feel rushed and the whole process couldn’t have gone any smoother! Thanks OTTO! More

by CoupeDeLoop
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski , Terry Campany

July 03, 2021

Dealership Rating
Employee Rating

Smooth experience, friendly and knowledgeable staff! I was unhappy that I had to buy a new card but this experience made the best out of a bad situation. Thank you, Otto! More

by gigiezkimo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher , Terry Campany, Meg Serrell

June 04, 2021

Dealership Rating
Employee Rating

Vehicle was not clean when picked up. Cleaning seemed rushed. Seats are dusty with stains on interior that could have been removed if done properly. More

by edj3rd
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dan Zukowski , Terry Campany

Jun 08, 2021

Otto Cadillac responded

Thank you for taking the time to share your experience with us. Our service department strives to provide superior customer service. With that said, we are always looking to see where we can improve that experience. To make this right for you, we would like to extend a complimentary detail. Please feel free to contact me directly if you would like to share any other comments or concerns. Chris Otto 518-935-7243

June 03, 2021

Dealership Rating
Employee Rating

The Sales Dept were outstanding (Declan. And Dan). Declan could not have been more understanding of our wants and delivered just what we were looking for. Dan answered all our questions and is very More

by HONDA97
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski , Terry Campany

June 01, 2021

Dealership Rating
Employee Rating

We moved to NY and have been servicing our car there When we decided to get a new one we went right to OTTO I am waiting to get a new lyric More

by sightsaver
Customer Service
Friendliness
Price
Recommend Dealer
Yes

May 20, 2021

Dealership Rating
Employee Rating

The staff are very friendly and went out of their way to make me feel comfortable. Everyone was helpful and got my deal done quickly. More

by mtdyou
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski , Terry Campany

May 20, 2021

Dealership Rating
Employee Rating

Very professional, friendly, and knowledgeable staff. They always go above and beyond from start to finish. This is the reason I have been a return customer since 2007. More

by bun38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski , Terry Campany

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