Declan Cohen
Declan Cohen at Otto Cadillac

Declan Cohen | Page 21

Sales Consultant

Otto Cadillac

1769 Central Ave
Albany, NY 12205

Contact Me
4.9
353 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

Cadillac Certified Sales Consultant

4.9

353 Reviews

Write a Review

353 Reviews of Declan Cohen

May 19, 2023

Dealership Rating
Employee Rating

We continue to purchase from Otto because they are the best! No matter the reason for a visit (routine maintenance or repair) there is a friendly & supportive tone throughout the organization……. More

by jbpoorman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 19, 2023

Dealership Rating
Employee Rating

Unimpressed as a 1st time buyer. But no fault of the sales team as it was out of their control. More

by heatherschmidt024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Steve LeMon , Nelson? ( this clicked in my head but not sure if it's right) Went thru vehicle with me and put plates on vehicle was Excellent!

May 19, 2023

Otto Cadillac responded

Heather, Thank you for taking the time to review your sales experience our dealership. We are very sorry that it took so long for Cadillac to send your wheels for your new XT6 to our dealership. Unfortunately, that is part of the process that we do not have control over. We appreciate your patience and understanding and we are happy that you you had a positive sales experience with Steve and Declan. If there is anything you would like to discuss with me please feel free to contact me directly. Kindest Regards, Meghan Serrell General Manager Otto Cadillac 518-869-5000 mserrell@ottocars.com

April 25, 2023

Dealership Rating
Employee Rating

Dealership has always been great to work with, from Steve LeMon to Ian at delivery More

by BD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

April 20, 2023

Dealership Rating
Employee Rating

Great experience. Was easy and laid back with no problems. No pushy salespeople. Highly recommend Otto Cadillac!! More

by JZANDRI1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher, Steve LeMon

April 19, 2023

Dealership Rating
Employee Rating

Otto was great to work with. Mike C was the best salesman. Would buy from them again. More

by info@royalmountainskiarea.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

April 01, 2023

Dealership Rating
Employee Rating

everybody did there job deliver was never offered took a while to get deliver done More

by j.omega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian Maher

March 31, 2023

Dealership Rating
Employee Rating

Went above and beyond for me after selling me a used car. Everyone was very welcoming and not pressuring at all. More

by jessica.litts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

March 22, 2023

Dealership Rating
Employee Rating

Steve was great! Some of the other people involved didn't seem to know everything about my case and what had been previously discussed. Still an issue with the navig More

by carriebassett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve LeMon

March 18, 2023

Dealership Rating
Employee Rating

Everyone was very friendly and helpful without being pushy I was happy with the service I received More

by mjb2597
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Caccese

March 09, 2023

Dealership Rating
Employee Rating

Everyone at OTTO Cadillac was professionally friendly and accomodating! Dan was amazing and made sure we were happy with our purchase. I look forward to coming in for service as I have heard wonderful thi More

by tinamturner
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Zukowski

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