Declan Cohen | Page 19

Mike is always very helpful, Tell him what I need and he takes care of it. takes care of it. More

by TTORANI Verified Customer Verified Customer

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Overall experience was very positive, From the initial discussion with Dan to delivery was a positive experience. discussion with Dan to delivery was a positive experience. More

by tomburns1963 Verified Customer Verified Customer

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A dealer with gold glove sales, finance and concierge service which truly reflects the Cadillac brand. service which truly reflects the Cadillac brand. More

by sacquario Verified Customer Verified Customer

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Had the car we wanted, drove it bought it fast and easy. Told the salesman Mike we drove to far for games,let's get to the bottom line. Great place to purchase! Told the salesman Mike we drove to far for games,let's get to the bottom line. Great place to purchase! More

by wicked142011 Verified Customer Verified Customer

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They always take good care of me. Easy to contact before and after the sale. Easy to contact before and after the sale. More

by davidwweaver42 Verified Customer Verified Customer

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From the moment we walked into OTTO back in April 2023 to date of sale July 2023, customer service was outstanding. We would like to thank Mike, Carlos, Declan, Jarred and Nelson for making the transition to date of sale July 2023, customer service was outstanding. We would like to thank Mike, Carlos, Declan, Jarred and Nelson for making the transition to Cadillac a wonderful experience. More

by christine_dickinson Verified Customer Verified Customer

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We started out great, Dan was friendly and gave us his utmost attention and I felt comfortable dealing with him until the very end after the papers were all signed and we were ready to drive away when I a utmost attention and I felt comfortable dealing with him until the very end after the papers were all signed and we were ready to drive away when I asked for the spare key fob. I was told the the people that traded the car in didn't give it to them and that they were not going to get me another. I was livid, a new key fob is upwards of 3 to 4 hunders dollars. The worst part was he lied to me when he said " I'm pretty sure I told you". He never said a word. More

by charliecinatti Verified Customer Verified Customer

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# 1 Cadillac Dealer in Upstate New York. Best And Most Friendly People To Deal With! Best And Most Friendly People To Deal With! More

by michaelmartinburdick Verified Customer Verified Customer

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I asked to see a vehicle and it was ready for a test drive when I arrived. There was no sales pressure, just information about the car. Financing was done at me preferred lender and I had the car the drive when I arrived. There was no sales pressure, just information about the car. Financing was done at me preferred lender and I had the car the next business day. Pleasant experience! More

by janecebula Verified Customer Verified Customer

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I received the 172 point inspection paper today from Otto Cadillac regarding my 2021 Escalade Certification from Cadillac. Thank you, Richard Terpening Cadillac regarding my 2021 Escalade Certification from Cadillac. Thank you, Richard Terpening More

by Tankerman Verified Customer Verified Customer

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