David Campos

Nissan of Torrance responded

Hello Raymond, we tried looking you up in our database and based on your username, we can't find a match. We would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, thank you so much for the excellent feedback and your high star rating! We are happy to hear that our team is helpful and knowledgeable. It is also a huge plus to hear that our team got you in and out. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, we sincerely apologize for the inconvenience you experienced regarding the receipt for your most recent service visit. We understand that receiving a receipt is a very important part of any transaction, and we regret that our system issues impacted your experience. Our system being down was unforeseen, our team would be happy to send you a copy of your repair order. Unfortunately, your username is "none23" therefore would need your full name to be able to further assist you with your request. Please email me directly at ereyes@ntnissan.com, with your full name, phone number and on the subject line please write "requesting copy of my recent RO" I will be happy to scan it over. We take professionalism very seriously and strive to provide excellent service at all times. We value your feedback and business. Thank you once again for your understanding. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Jose, thank you for sharing your positive experience! We truly appreciate you letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Marcus, we're so glad that we were able to go above and beyond your expectations! It is our top priority to deliver your vehicle in tip top condition. Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Gerald, thank you; we appreciate your excellent feedback! Our team would be happy to assist you with the trade in process and the purchase of your new vehicle. Please contact us directly so that we can further assist you. We look forward to hearing from you soon. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi Mo22, thank you for taking the time to leave a review for us at Nissan Of Torrance. We're happy we could meet your expectations! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello, thank you for sharing your positive experience! Our team understands the importance of communication, so it makes us very happy to hear that we provided updates throughout your service visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hi Stepi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Here at Nissan of Torrance, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (310) 536-4000 x2225 or x2249 to discuss ways we can better serve you in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

Nissan of Torrance responded

Hello Baltazar, we are so pleased you enjoyed your visit to Nissan of Torrance! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager