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David Campos
David Campos at Nissan of Torrance
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David Campos

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.2
231 Reviews

Dealership Experience

4 yrs, 8 mos

Industry Experience

13 yrs

Languages Spoken

English English

Spanish Spanish

4.2

231 Reviews

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231 Reviews of David Campos

March 16, 2025

Dealership Rating
Employee Rating

Did not fix the problem the first time had to Come in again and not sure if the problem is still in effect. Have is the wrong key when we picked up the vehicle. More

by Nissan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Mar 20, 2025

Nissan of Torrance responded

We are disappointed to hear that you did not have a more positive experience. We'd like the opportunity to discuss this with you. Please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience. We look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

March 14, 2025

Dealership Rating
Employee Rating

Some service reps lack customer service as Ive noticed from my past experience. However, Capri was very good. More

by RONJBO57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Mar 20, 2025

Nissan of Torrance responded

Hello Ron, thank you for taking the time to tell us about your experience with our team. We are disappointed to hear that your past experience was not the best. However, I am happy to hear that Capri was able to turn your experience around and make it a positive one. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

March 02, 2025

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Employee Rating

The greatest people. That’s why I bought my truck there. Other customers have told me the same More

by NICHOLASSAWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns, Marcell Saavedra

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Mar 06, 2025

Nissan of Torrance responded

Hello Nicholas, thanks for your praise and kind comments about our team. We appreciate you letting our team know how we did! We look forward to helping again in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 22, 2025

Dealership Rating
Employee Rating

Excellent customer service. I had a battery problem and it was handled quickly and professionally by Richard. More

by Jerry Suson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Feb 26, 2025

Nissan of Torrance responded

Hello Jerry, your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 14, 2025

Dealership Rating
Employee Rating

Best customer service experience with Chris as Service Advisor at Nissan Torrance, I would recommend all my friends and family to purchase their next car at Nissan Torrance. More

by THEALEE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Chris Figueredo, Alex Camacho, Alberto Arellano, Frankie Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Feb 18, 2025

Nissan of Torrance responded

Hello Thea, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 14, 2025

Dealership Rating
Employee Rating

I’m still waiting for my floormats, but very helpful with my tire issue. The car wash was a nice surprise! More

by JONJEFFJACKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Feb 19, 2025

Nissan of Torrance responded

Hello, we appreciate your feedback! I would be happy to assist you with your floormats but would need further information as you listed all of our service representatives on your review and not sure who you were assisted by. Please email me at ereyes@cam-usa.com, I look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 13, 2025

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Employee Rating

It's always great when everyone is like family theybtrear you great and offer drinks More

by LISACARRANZA01171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Capri Blas

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Feb 17, 2025

Nissan of Torrance responded

Hello Lisa, thank you for your wonderful review. Thank you for choosing Nissan of Torrance for your vehicle needs. Thank you, and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 18, 2025

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Employee Rating

We arrived at 10am and left as 15:30 for just an oil change service. The initial quote for a tire rotation and oil change was $70, they didint perform the rotation and still wanted to charge $70 I More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Chris Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Jan 22, 2025

Nissan of Torrance responded

Hello Tom, we are disappointed to hear that your experience was anything less than exceptional. I did speak with your Advisor and the Service Manager, and they clarified that the quote for $300 was not for a rotation it was to remove and replace the stripped lug nuts from your wheels. As for the oil change you were charged $39.99 + tax, as for the rotation they did quote you $29.99. Your Advisor also stated that he did advise your wife that service would take longer as Saturdays are our busiest days; however, stated that the service was a little over 2hrs long, he was a bit confused about the time frame provided on this review. If you wish to further, please don't hesitate to reach out to us. Kind Regards, Elizabeth Reyes Customer Relations Manager

Jan 22, 2025

Tom responded

Hi Elizabeth - to clarify, the $300 for removing a "stripped lug nut" wasn't, since I could do the rotation at home the next day. So basically they told my wife that it was so complex you needed extra labor to perform something that I could do at home with basic home tools. 2nd the service could have been a "little 2 hours long", but the car was release by 14:40, I have the phone calls we made + the credit card charge as proof. So took at least 4:30hrs. for a service pre discussed. and 3rd I was charged $39.99 + tax after a 15 minute call where you wanted to charge $79.99 + tax. I have both quotes on my hand if you want to look at them finally my wife went on a Thursday not saturday

December 25, 2024

Dealership Rating
Employee Rating

Good customer service and very professional. Honest and caring also compassionate towards the customer.I will come back again. More

by DIANA.CUTIE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra

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Dec 27, 2024

Nissan of Torrance responded

Hello Diana, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 19, 2024

Dealership Rating
Employee Rating

I took my Altima in for an oil change and was greeted by Jimmy very friendly and knowledgeable!! I will return soon happy holidays Nissan of Torrance!!!! More

by ROBOREDONDO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns, Jimmy Vasquez, Capri Blas, Marcell Saavedra , And Manny

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Dec 23, 2024

Nissan of Torrance responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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