Darrell Ford
Darrell Ford at Banister Chrysler Dodge Jeep Ram of Hampton

Darrell Ford

Sales Professional

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.5
28 Reviews
4.5

28 Reviews

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28 Reviews of Darrell Ford

March 23, 2026

Dealership Rating
Employee Rating

I'm still not happy. Sensors are still going off of my dash. I will never buy from blBanister again More

by Mud Babies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Hood , Judah

Mar 24, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello Mud Babies: Our goal at Banister Chrysler Dodge Jeep RAM is to give all of our guests a truly exceptional experience. We regret that you are still having challenges with your sensors. We would welcome another opportunity to get it right for you. We appreciate your business and we make it our business to assist you when you are experiencing issues with your vehicle. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

Mar 24, 2026

Mud Babies responded

Can we make an appointment for next week?

Mar 24, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

Mud Babies - we can certainly get you scheduled for a service appointment. Please call me at (757) 802-9615 with your full name, make, model & year of your vehicle and your cell phone number and I can make it happen. Again, we apologize for the inconvenience. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

February 25, 2026

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Everyone was so helpful through my whole process. I stated I couldn’t pay but a certain amount and they did everything they could to get under that number. Amazing people all around More

by kellyprncs03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 30, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

Banister Chrysler Dodge Jeep RAM loves 5-Star Reviews and we value your feedback. Thank you for sharing your experience and we look forward to your continued business. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

February 24, 2026

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Robert Melton, James Hood, and the entire team were great to work with. They all had a part in getting my deal ready over a couple of weeks. They worked with me and continued to engage, negotiate patiently More

by a.mess3399
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hood, Canon Hughes, Lindsay Givens, Ashley House, Whispur Granger, Wes Ward , Robert Melton, Dolphus West, Andrew Coffman

Mar 30, 2026

Banister Chrysler Dodge Jeep Ram of Hampton responded

It is with joy that our staff at Banister Chrysler Dodge Jeep RAM gave you such an exceptional experience and that we were able to assist you in your purchasing experience. We hope that you are enjoying your new vehicle and we always welcome referrals. (smile) Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

November 14, 2025

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VERY BAD DEALERSHIP AND POOR SERVICE DEPT. THEY SOLD ME A CAR THAT I CANT DRIVE BECAUSE OF BAD ENGINE PARTS. More

by kevinsummers197
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Nov 17, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello kevinsummers197: The staff at Banister Chrysler Dodge Jeep RAM truly appreciate your feedback and we apologize for the inconvenience this has caused you. It is our desire to make sure that all of our guests have their concerns resolved. We value you and we will continue to find resolutions for your vehicle. Please know that our staff works for you and our goal is to solve this issue. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

November 06, 2025

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Sade and James were amazing! They got me a perfect car for a reasonable price! Thank you guys! More

by beautyandthebucs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hood, Lindsay Givens , Sade

October 28, 2025

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Employee Rating

Typical dealership experience. The agreement made with the salesperson was different from attempted final contract price. Was complimented on my high credit score by several emplo More

by jmkuster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: James Hood

Oct 28, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello jmkuster: We deeply regret that you were not completely satisfied with your experience at Banister Chrysler Dodge Jeep RAM. Our goal is to always provide that Truly Exceptional experience. We appreciate your feedback and will use it as an opportunity to improve. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

October 02, 2025

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Employee Rating

Everyone was friendly and courteous. I would recommend to all my friends and family who are interested in buying a new dodge vehicle More

by MCRAE3.DM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hood

August 28, 2025

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My experience was a great experience. All of my questions were answered, Mr. Darrell Ford was very helpful and insightful in helping me with my purchase decision, plus everyone I encounte More

by derekjpace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 09, 2025

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Amazing and friendly staff. Everything went smooth and was explained properly. Found everything I was looking for. More

by Gabriel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Gabriel for taking the time to share your experience. Our Banister Chrysler Dodge Jeep RAM Service Department is top-notch and we appreciate that you allowed us to earn your business. If you require any additional services in the future, please know that we would welcome your business. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

August 07, 2025

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Employee Rating

Darrell Ford sold us our Nissan Frontier Crew Cab and was a pleasure to work with. He was very detailed and knowledgeable. Ask for Darrell if you need a new vehicle! More

by Steve and Nancy Schott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hood

Aug 21, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hi Steve and Nancy Schott - Your 5-star review for Banister Chrysler Dodge Jeep RAM means so much to us. We never take it for granted and appreciate your business. Thank you in advance for sending any referrals to Darrell Ford, he loves referrals. (smile) Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

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