Daniel Ortiz

If I could rate it a 0 I would. This has been a miserable experience and every step has been messed up by the incompetent people that work at this dealership. This has been a miserable experience and every step has been messed up by the incompetent people that work at this dealership. More

by JOSHUABARTON07 Verified Customer Verified Customer

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The team at Naples Mazda was superb in answering all our questions and making the purchase of our new vehicle a pleasurable experience! questions and making the purchase of our new vehicle a pleasurable experience! More

by bjohns1 Verified Customer Verified Customer

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Dealership is friendly, knowledgeable, helpful and willing to please. John Lazor was very patient and knowledgeable. willing to please. John Lazor was very patient and knowledgeable. More

by barbaramiller0 Verified Customer Verified Customer

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They are scammers. They added maintenance, Gab and other stuff without letting you know about the price. They increase the car price also. They have a way to make you They added maintenance, Gab and other stuff without letting you know about the price. They increase the car price also. They have a way to make you sign while adding the extra cost added More

by mnancie Verified Customer Verified Customer

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I purchased a car from naples madza, this was my first experience with this dealership. Salesman Phil was a pleasure to work with. Finance department worked hard to find me a great deal, everyone I came i experience with this dealership. Salesman Phil was a pleasure to work with. Finance department worked hard to find me a great deal, everyone I came in contact with were friendly and professional. Car purchase can be stressful Madza of naples made it just the opposite. I highly recommend visiting this dealership if you're in the market for a new car. More

by D.BEHRINGER55 Verified Customer Verified Customer

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I would highly recommend Phil Falzarano from Naples Mazda. I just purchased a Mazda CX-90 and Phil was very easy to work with and gave an excellent price. He is also very knowledgable having worked may Mazda. I just purchased a Mazda CX-90 and Phil was very easy to work with and gave an excellent price. He is also very knowledgable having worked may years at Mazda in sales. More

by ConstantineKardaras Verified Customer Verified Customer

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Out of state purchase - I still do not have the temporary plates for my car. Car was finally shipped after several delays. I have called multiple times and was told that the paperwork was being overnighted b plates for my car. Car was finally shipped after several delays. I have called multiple times and was told that the paperwork was being overnighted but no one provided a tracking number for the documents and temp plates. Any time that I have called to follow up I am told that everyone is too busy too get back to me - seriously? My purchase isn't complete until I have all of the paperwork so that I can register my car. I was told on a Saturday that accounting was working on my papers, then I found out another time that I called that accounting doesn't work on Saturdays. Car arrived with 1 windshield wiper missing and an almost dead battery (have replaced those). Car was not detailed as the salesperson had promised and did not have a full tank of gas (also promised). Gap insurance was added to the financing without my knowledge (didn't know that you could even have that on a car that isn't new). I had stated that I wanted to put money down but was never given the option to wire any money at all. I have a car sitting in my driveway that I cannot drive because I don't have temporary plates. I questioned a checkbox item on an insurance form and was told that it would be too much of an inconvenience for the finance department to resend everything. I had to receive documents to be signed through texts and not .pdfs. I have no idea when or if the temporary plates will ever come. I have purchased vehicles out of state before - this transaction was not what I expected at all. More

by valsailsk8@gmail.com Verified Customer Verified Customer

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Was a great experience. Feel like we go a fair deal And a good trade in. Service department amazing with a immediate mishap that needed attention Feel like we go a fair deal And a good trade in. Service department amazing with a immediate mishap that needed attention More

by Mm Verified Customer Verified Customer

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Fun going back and forth with the salesman and the sales manager! I’m more than satisfied with my car purchase. Took a few hours!! Highly recommended! manager! I’m more than satisfied with my car purchase. Took a few hours!! Highly recommended! More

by tcon0 Verified Customer Verified Customer

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Very satisfied . Service was done while I was there. No problem car wash was offered Service was done while I was there. No problem car wash was offered More

by rustyct Verified Customer Verified Customer

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