Daniel Almaraz
Daniel Almaraz at Austin Ford Chrysler
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Daniel Almaraz

Service Manager

Austin Ford Chrysler

2701 W Oakland Ave
Austin, MN 55912

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Daniel Almaraz

February 13, 2025

Dealership Rating
Employee Rating

Doug had my tire looked at and fixed right away. I always get great attention and service at Austin Ford. More

by zelda_zonk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe, Kristin Petersen

Feb 13, 2025

Austin Ford Chrysler responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Doug met your expectations. Thank you for choosing Austin Ford Chrysler, we look forward to having you as a valued customer for many years to come!

February 13, 2025

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I am always treated with the utmost respect at Austin Ford from the minute I walk in the door. They listen to what I am telling them, they explain what they do or do not find in regard to a problem and More

by shadowone
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Moline, Doug Howe, Chris DeLuna, Kristin Petersen , Len has been fixing our Jeeps for 35 years and I have always appreciated his kindness and patience. He knows what he is doing and that makes me feel safe in my vehicle.

Feb 13, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

January 31, 2025

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Employee Rating

They are always professional and friendly. They are also flexible and patient and go out of their way to help. More

by jws863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe, Kristin Petersen , Angie

Feb 02, 2025

Austin Ford Chrysler responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Austin Ford Chrysler to be a positive one. Please don't hesitate to reach out if you need anything else.

January 24, 2025

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They had my car for an entire month with no loaner for me. It took a whole week for them to just get an estimate to my warranty company More

by sarahgw
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Doug Howe, Kristin Petersen

Jan 28, 2025

Austin Ford Chrysler responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Sarah. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 22, 2025

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I believe the person in the customer waiting area was April she was very helpful not only with me but helpful and patient with other customers. More

by psgmadden
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Austin Ford Chrysler responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that April and our team met your expectations. Thank you again for choosing Austin Ford Chrysler. We look forward to having you as one of our valued customers for many more years to come!

January 03, 2025

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Employee Rating

Got it in and completely timely. Let me know quickly that is was fixed. Found all the issues and corrected them. More

by bksb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Howe, Kristin Petersen , Jeff Moe

Jan 03, 2025

Austin Ford Chrysler responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2024

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Talked to the owner and that was an experience that you seldom do at any shop. Angie was exceptional in her capacity and the customer service was great as it has been most times that I have gone to th More

by btexpress1198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Austin Ford Chrysler responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Angie and our team, and we look forward to working with you again.

December 12, 2024

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Very good service. The staff is friendly and helpful (I don't know all of their names. Next time I will ask). Pricing seems fair. More

by COLETTECHAFFEE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Austin Ford Chrysler responded

Colette, Thanks for sharing about your experience with Austin Ford Chrysler. We appreciate your business and hope to see you again soon!

December 12, 2024

Dealership Rating
Employee Rating

I'd complained about stalling on my Dodge 22 Ram over year ago. Response was "Oh" but condescending. Surprise! There's now a recall. However, since the code didn't show up, I was nicely called a liar h More

by shell.ann
Service Communication
Recommend Dealer
No

Other Employees Tagged: Doug Howe

Dec 16, 2024

Austin Ford Chrysler responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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