DAVID H ALCARAZ
DAVID H ALCARAZ at City Volkswagen of Chicago

DAVID H ALCARAZ

Sales & Lease Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
116 Reviews
5.0

116 Reviews

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116 Reviews of DAVID H ALCARAZ

July 30, 2025

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Employee Rating

Worked with Ray Cotto again and for the second time this year he got me into a new vehicle. While Ray was cutting the deal David reassured the deal and reminded me about the warranty and was very cool to ch More

by JordanG23
Recommend Dealer
Yes
Jul 30, 2025

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

July 28, 2025

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Employee Rating

David hizo un exelente trabajo, muy buen servicio al cliente 10/10 Vengan a verlo More

by Raulvalle29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 28, 2025

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Employee Rating

David at the dealership is super helpful and really goes the extra mile and like his energy More

by Guevaragabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Chris Capparelli Service Director ccapparelli@cityautogroup.com

June 28, 2025

Dealership Rating
Employee Rating

David is so helpful, always doing the best! This is my second car that i got from him and the service is amazing More

by Heasell Guevara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2025

City Volkswagen of Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 22, 2025

Dealership Rating
Employee Rating

Very pleased with services provided by David Alcatraz,very professional Thank you so much,David! More

by Monica C
Recommend Dealer
Yes
Jun 22, 2025

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 20, 2025

Dealership Rating
Employee Rating

Leasing a car in today’s market can be incredibly overwhelming — it feels like there’s so much going on behind the scenes that you don’t always get to see. I just wanted to feel confident that I was More

by lmsamartino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 21, 2025

City Volkswagen of Chicago responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 20, 2025

Dealership Rating
Employee Rating

I recently leased my third car, and I want to give a big thank you to both Dan Brasil and Laura Torres for their incredible support throughout the process. I know it is not easy for you selling in this econ More

by lmsamartino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Evelyn Franchi, Tim Curran , Dan Brasil

Jun 21, 2025

City Volkswagen of Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 20, 2025

Dealership Rating
Employee Rating

I recently leased my third car, and I want to give a big thank you to David for making the experience smooth and stress-free. On the day of leasing, I had a lot of specific parameters and details I needed t More

by lmsamartino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Evelyn Franchi, Tim Curran , Dan Brasil

Jun 21, 2025

City Volkswagen of Chicago responded

Thanks for sharing about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 20, 2025

Dealership Rating
Employee Rating

I recently leased my third car, and I want to sincerely thank Tim, the manager, for taking such great care of me. When I walked in, I explained the three options I was considering based on my financial sit More

by lmsamartino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Evelyn Franchi, Tim Curran , Dan Brasil

Jun 21, 2025

City Volkswagen of Chicago responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing City Volkswagen of Chicago! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

June 18, 2025

Dealership Rating
Employee Rating

I recently purchased a vehicle from here and my experience was way above my expectations from a car dealership in general. David Alcaraz in sales was extremely helpful, polite, and knowledgeable. H More

by stevenm188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Laura V. Torres, Evelyn Franchi

Jun 18, 2025

City Volkswagen of Chicago responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at City Volkswagen of Chicago. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

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