DAVID H ALCARAZ
DAVID H ALCARAZ at City Volkswagen of Chicago

DAVID H ALCARAZ | Page 2

Sales & Lease Specialist

City Volkswagen of Chicago

5330 W. Irving Park Road
Chicago, IL 60641

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5.0
139 Reviews
5.0

139 Reviews

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139 Reviews of DAVID H ALCARAZ

February 24, 2026

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Employee Rating

Easy access and clean. Well trained staff that will definitely answer all your questions and help you out with any questions or issues. More

by Victor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi, Juan Fuentes

Feb 24, 2026

City Volkswagen of Chicago responded

Thank you for your kind words about our clean facility and easy access. We’re glad our team could provide clear answers and support throughout your visit. Enjoy your new Volkswagen, and please reach out if there’s anything else we can do. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 20, 2026

Dealership Rating
Employee Rating

Just purchased my first VW cross sport from Ray Cotto at City VW of Chicago. Transaction was smooth, Ray is great! David also helped with making sure the Atlas was good More

by Lbeg123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto

Feb 20, 2026

City Volkswagen of Chicago responded

We’re thrilled to hear how smoothly your VW Cross Sport purchase went. Ray appreciated the chance to assist you and DAVID enjoyed confirming your Atlas was ready for the road. Congratulations on your new Volkswagen and thanks for sharing your experience. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 13, 2026

Dealership Rating
Employee Rating

David and Evelyn are very helpful and friendly. Both willing to answer any questions and provide the best service . I very highly recommend this place . More

by Raoofmessi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Evelyn Franchi

Feb 13, 2026

City Volkswagen of Chicago responded

Thanks for highlighting DAVID and Evelyn’s friendly and informative support. We’re thrilled you’re enjoying your new Volkswagen Jetta and appreciate your recommendation. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 13, 2026

Dealership Rating
Employee Rating

So thankful to the City VW of Chicago - Maria and David for helping me find my new car!! Such a pleasant experience and everyone was so helpful during the process. More

by aja
Recommend Dealer
Yes

Other Employees Tagged: Maria Ghiran

Feb 13, 2026

City Volkswagen of Chicago responded

Thank you for your review. We’re thrilled that Maria and DAVID made finding your Volkswagen so effortless. Enjoy every mile in your new ride and reach out anytime you need assistance. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 12, 2026

Dealership Rating
Employee Rating

First time at City VW, a welcoming experience. From our first interaction online with David we felt confident to come in. Ray really knows how to make customers happy with their purchase. He made More

by Jocean Velez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Cotto

Feb 12, 2026

City Volkswagen of Chicago responded

What a pleasure to read that David’s online welcome gave you confidence to visit. Ray’s attentive guidance made securing your Volkswagen straightforward and efficient. We hope you enjoy every drive and welcome the chance to assist you in the future. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 02, 2026

Dealership Rating
Employee Rating

David was AMAZING! !! He answered all my questions and helped me and was very patient with me and my many questions. Go see him if you are interested in quality service. More

by quaneshabennett98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2026

City Volkswagen of Chicago responded

Thank you for choosing City Volkswagen of Chicago. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

Dealership Rating
Employee Rating

Vengan a ver a David! Muy buena persona, mi hermana compró una Taos con el y el le ayudó a conseguir el carro que quería Vengan a verlo More

by Dannyruiz7510
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

Dealership Rating
Employee Rating

I am so grateful for the amazing service from David. He went above and beyond to help my Spanish speaking parents understand every step of the process and treated them with so much respect and care. Tru More

by Lesly_amezcua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Here at City Volkswagen of Chicago, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

Dealership Rating
Employee Rating

David helped my mom buy her car after having a hard time at other dealerships. He was very knowledgeable and overall we had a great experience. We can’t thank him enough! More

by Jaimeguadalupe74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

February 01, 2026

Dealership Rating
Employee Rating

Professional and very helpful in finding the best vehicle for my family highly recommended him More

by Hernandez138565s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 01, 2026

City Volkswagen of Chicago responded

Thanks for sharing your thoughts about your experience with City Volkswagen of Chicago. We appreciate your business and hope to see you again soon! Chris Capparelli Service Director ccapparelli@cityautogroup.com

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