Curtis Ringle

Terrible experience, from financing to car delivery. The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so un The finance person -Marty was the worse. He was obviously annoyed that I wasn’t buying all the extras and rushed me through the process. He was so unprofessional, I should have walked out! After I took possession of the car, it was dirty, gas-less and it was late at night. I had to wait for the sales person to get the gas card and go full up the tank! The experience couldn’t get any worse. I called the dealer after a few days because I didn’t know how to work my car and I was feeling put off by the whole situation. I was told by Curtis that my trade in was a “bad deal” and if I wanted my trade in back that I could have it back because they weren’t going to make any money off the trade in. Then, if this wasn’t enough, the finance department never paid off my trade in. I had my lender call me and a late fee was applied to my account because the ball was dropped. I truly regret giving this dealer my business. I will not be retuning. More

by STACEYLARIN Verified Customer Verified Customer

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Don't know Brian Lonchar or met him. Fernanda was great as was Diane. Curtis not so much. Fernanda was great as was Diane. Curtis not so much. More

by 101_4dps@wavecable.com Verified Customer Verified Customer

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Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2 Verified Customer Verified Customer

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Fernanda and Curtis made our car buying experience absolutely The Best. Promises made, and Promises kept. We left feeling that we received an excellent deal on our purchase, and a very fair offer fo absolutely The Best. Promises made, and Promises kept. We left feeling that we received an excellent deal on our purchase, and a very fair offer for our trade. No regrets. More

by MALIK228 Verified Customer Verified Customer

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Great sales purchase experience and quality vehicle. Out of state registration process was terrible. Poor communication and education has led to an expensive paperweight sitting in my garage for over a Out of state registration process was terrible. Poor communication and education has led to an expensive paperweight sitting in my garage for over a month. More

by EAnders Verified Customer Verified Customer

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Gio Surge was fantastic throughout every step of the process, was on top of it with his communication and stayed late to get me all set up with a great vehicle. Very happy with the service at Niello BMW process, was on top of it with his communication and stayed late to get me all set up with a great vehicle. Very happy with the service at Niello BMW and will be recommending them to anyone in the market for a new BMW or mini! More

by MACHARRINGTON Verified Customer Verified Customer

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Thank you Team Niello BMW! Niello BMW went above and beyond to find us the perfect car. Would definitely recommend them to friends and family and will buy from them again! Niello BMW went above and beyond to find us the perfect car. Would definitely recommend them to friends and family and will buy from them again! More

by JR Verified Customer Verified Customer

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I bought my car without looking at it in person and it turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able to make my purchase entirely online and via texting. More

by DSMCFADYEN Verified Customer Verified Customer

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Great experience. everyone very professional. the process was Smooth, they provide good warranty for the engine. everyone very professional. the process was Smooth, they provide good warranty for the engine. More

by DANIEL_GHERGHITA Verified Customer Verified Customer

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Very friendly and easy to work with. Did not feel pressured or rushed. Helpful and knowledgeable staff. Did not feel pressured or rushed. Helpful and knowledgeable staff. More

by CLEBUSH Verified Customer Verified Customer

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