Curt Seufert

Generally a smooth experience. The electronic system for communicating about additional services is efficient but shouldn't entirely substitute for face-to-face communication (espe The electronic system for communicating about additional services is efficient but shouldn't entirely substitute for face-to-face communication (especially when customer is on site). Service techs should provide time estimate when additional services are recommended. More

by JLANDER Verified Customer Verified Customer

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Everything is professional. They do not waste customer's time, and they solved the issue. They do not waste customer's time, and they solved the issue. More

by Reza Verified Customer Verified Customer

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Each time I come here I am greeted with kindness and friendliness. All staff communicate what and when things are happening. The waiting area is comfortable. Techs work efficiently to get your vehicle b friendliness. All staff communicate what and when things are happening. The waiting area is comfortable. Techs work efficiently to get your vehicle back to you quick and in good shape. I also appreciate their knowledge and willingness to explain and elaborate on any questions I have. More

by Kaileycampos19 Verified Customer Verified Customer

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Made promises and never kept them. While the actual technicians seem to do a great job, the service advisors it seems questionable While the actual technicians seem to do a great job, the service advisors it seems questionable More

by SamI Verified Customer Verified Customer

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All staff were knowledgeable & helpful. I’ve brought our vehicle to Basney for service for several years. I’ve brought our vehicle to Basney for service for several years. More

by Ctroyer Verified Customer Verified Customer

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Very pleased that Curt was able to Fit me in Since I needed an oil change before leaving for vacation. needed an oil change before leaving for vacation. More

by DSEUFERT1 Verified Customer Verified Customer

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Clear diagnosis of problems, accurate estimate of timing, appropriate pricing. Really appreciated the service from Curt overall. And the free popcorn and coffee is nice! appropriate pricing. Really appreciated the service from Curt overall. And the free popcorn and coffee is nice! More

by jlaski Verified Customer Verified Customer

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great work from the detailer and excellent service from Curt. we are happy customers. i will recommend Basney Honda to friends and family. Curt. we are happy customers. i will recommend Basney Honda to friends and family. More

by e3feeks Verified Customer Verified Customer

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Had to wait over a year for a manufacture defect to be fixed. Had to keep calling to check on status. Service center never called to say part was in. Car wash always out of order. Uber cars that are calle fixed. Had to keep calling to check on status. Service center never called to say part was in. Car wash always out of order. Uber cars that are called by Basney are most of the time dirty giving the impression that Basney Honda doesn’t care how their customers are transported. Keep a shuttle instead like other dealers. More

by Nick Verified Customer Verified Customer

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I did not approve tire rotate and balance, they charged me for it. I brought my van for oil change and presented coupon, and they did not apply it. me for it. I brought my van for oil change and presented coupon, and they did not apply it. More

by vishal1010 Verified Customer Verified Customer

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