Cory Hayes
Cory Hayes at Archer Volkswagen

Cory Hayes

Service Manager

Archer Volkswagen

10400 Southwest Fwy
Houston, TX 77074

Contact Me
4.3
38 Reviews

Phone : 281-546-1453

4.3

38 Reviews

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38 Reviews of Cory Hayes

April 05, 2026

Dealership Rating
Employee Rating

Recently Archer Volkswagen Service replaced my automobile compressor. Thank you service department. My air conditioner is working great now! A special thank you to Cory Hayes. He is an exceptional Service More

by Happy car service
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jin Cai, Ivan Wong, George Ybarra , Lisa Hachicho

Apr 05, 2026

Archer Volkswagen responded

Thank you for trusting us with your Volkswagen Beetle’s compressor replacement. We’re delighted the air conditioning is running smoothly again. Cory appreciates your praise and is glad to have met your expectations.

March 23, 2026

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Exceptional Service: "Above and beyond" customer service. Mr. Jamal Taylor provided us with taking time to explain the vehicle features and creates top-rated experiences. More

by bcg1297
Sales Price Transparency
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Recommend Dealer
Yes
Mar 24, 2026

Archer Volkswagen responded

Thank you for recognizing the outstanding service you received. Our team was happy to take the time to guide you through every feature of your new Volkswagen. Enjoy every drive.

March 23, 2026

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Great dealership , good groups of people. I take my care here because this place is friendly , it’s like a mom and pop shop with experienced workers. More

by peteryem
Service Price Transparency
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Recommend Dealer
Yes
Mar 23, 2026

Archer Volkswagen responded

Thank you for sharing your kind words about our Volkswagen service. It’s wonderful to know our friendly team and experienced technicians provided that hometown shop feel. We look forward to caring for your ID.4 again soon.

March 21, 2026

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This visit was no different from the others. They’re always great. Thanks Archer Team More

by Ms. Carter
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jin Cai, George Ybarra , Joey, Tony, Chris and Lisa

Mar 21, 2026

Archer Volkswagen responded

We’re thrilled to know your Volkswagen Jetta visits have been consistently great. Your ongoing trust in our team means a lot. We look forward to serving you again.

March 08, 2026

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Archer VW always provides great attention and service. A very pleasurable experience all around with every Archer employee we worked with. More

by ianrmccrory
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Recommend Dealer
Yes
Mar 08, 2026

Archer Volkswagen responded

It’s fantastic to know you receive attentive service and a pleasant experience with every member of our team. Thank you for the five-star review and for your loyalty to Volkswagen. We look forward to assisting you again.

March 03, 2026

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I got my problem resolved and I appreciate you're understanding of this situation thank you George. More

by berkh.j.sr
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2026

Archer Volkswagen responded

We’re thrilled your Jetta’s issue was resolved and George’s understanding made the service go smoothly. Thank you for the 5-star rating. Please reach out if you need anything else.

February 20, 2026

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Employee Rating

i gave 3 coz key fob was not fixed. i will come . i wll change if they can fix it. More

by wilbert_biadang17
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Recommend Dealer
Yes
Feb 22, 2026

Archer Volkswagen responded

Wilbert, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

February 15, 2026

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I’ve liked their service, except this last one. Had my car for 3 weeks waiting for a part so my car could get serviced. Service guy was horrible, gave me every excuse he could think of. Never kept More

by carlos.alberto1658
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jin Cai

Feb 16, 2026

Archer Volkswagen responded

Carlos, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you.

January 06, 2026

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Exceptional customer service and quality of work. Great communication and provided updates on when work would be completed. More

by DONETHKM
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2026

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

January 02, 2026

Dealership Rating
Employee Rating

Multiple bad experiences. ..never again. I take my Atlas and Tiguan to a different dealer now. Takes me twice the time and twice the distance, but I have been happy. More

by airjonze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jin Cai

Jan 08, 2026

Archer Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Jan 08, 2026

Archer Volkswagen responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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