Colton Sullivan | Page 2

Great service ! Great service advisor! Clean service area! Prompt less than an hour! Great Dealership Great service advisor! Clean service area! Prompt less than an hour! Great Dealership More

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Great service and service advisor. easy in and out.drive from cleburne tx to Weatherford tx to service ford explorer easy in and out.drive from cleburne tx to Weatherford tx to service ford explorer More

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Great experience. Service was completed in a timely manner and all questions were answered in a satisfactory manner. Service was completed in a timely manner and all questions were answered in a satisfactory manner. More

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Cole was fantastic, very knowledgeable and helpful, thank you for the prompt help and excellent advice you for the prompt help and excellent advice More

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Great fast service excellent service very pleased with everything would recommend to others about their service everything would recommend to others about their service More

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Dealership is 100% dedicated to customer service. A great experience working with Southwest Ford, a fair and honest dealer. A great experience working with Southwest Ford, a fair and honest dealer. More

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This is the 5th truck I've bought from Southwest Ford! I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealersh I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealership run by a first class owner! I will never shop anywhere else! More

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Got a service appointment to address a recall. Turns out an appointment only means an opportunity to chat with the service rep who then tells you they may get to it in 1-2 weeks, then it may take Turns out an appointment only means an opportunity to chat with the service rep who then tells you they may get to it in 1-2 weeks, then it may take a lot more time to fix after that. Mean time truck sits on lot in peak hail season. This info not shared by scheduler nor tech when I wanted to confirm parts availability beforehand. Wasted 2 hour drive with 2 vehicles. More

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Got “fast lane” service with an appointment on Saturday. They STARTED servicing my Transit van more than an hour after my appointment time. The service was performed well, but they bent my running boards They STARTED servicing my Transit van more than an hour after my appointment time. The service was performed well, but they bent my running boards on both the driver and passenger side of the van with their big scissor jacks. I spent over two hours repairing my running boards. Never going back! More

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This dealership and the southwest collision are horrible people and made mine and and my wife's experience as painful as possible. We called corporate and they where just as useless. After everything they people and made mine and and my wife's experience as painful as possible. We called corporate and they where just as useless. After everything they put us through our car was in worse condition than when we originally brought it in. I do not recommend you buy a vehicle from them and definitely don't have them fix anything. More

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