86 Reviews of Dan Hall
March 04, 2024
Bought a new 2022 Mustang GT from Southwest Ford last year. They sold me on the extended warranty, as well as a windshield protection plan through a company called CalTex. My experience with CalTex left year. They sold me on the extended warranty, as well as a windshield protection plan through a company called CalTex. My experience with CalTex left a lot to be desired, as they didn’t want to replace my windshield, when a pebble hit it, and left a huge crack about a month ago. I expressed my displeasure at Southwest Ford, since they had sold me on this plan. But the people at Southwest Ford were amazing! It took some time for them to deal with CalTex on my behalf, but they were finally able to convince them to cover my windshield replacement. I highly recommend buying from Southwest Ford, they’ve got wonderful people working there! More
Other Employees Tagged: Robert Nicki , Dietrich Sancillo in the service department was excellent too
August 23, 2023
This is the 5th truck I've bought from Southwest Ford! I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealersh I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealership run by a first class owner! I will never shop anywhere else! More
Other Employees Tagged: Chris Bonnett, Scott Knebel, Kelly Poston, Billy Stowe, Colton Sullivan
June 02, 2022
JUST PURCHASED A 2022 FORD EXPLORER KING RANCH, GREAT CAR! BEWARE OF THIS DEALER,THEY WOULD NOT SELL ME THE CAR WITHOUT A TRADE IN (I WAS TOLD THAT WAS THERE POLICY) PER THE SALES MANA CAR! BEWARE OF THIS DEALER,THEY WOULD NOT SELL ME THE CAR WITHOUT A TRADE IN (I WAS TOLD THAT WAS THERE POLICY) PER THE SALES MANAGER. I CAN'T BELIEVE I GAVE IN,I WAS PAYING CASH AND IT WAS A GIFT FOR MY WIFE. I WAS TOLD OVER AND OVER (AT LEAST FOUR TIMES) THAT IS WAS THERE POLICY. I FEEL LIKE A IDIOT!!! I TRADED IN MY 2013 EXPLORER LIMITED WITH 79.00O MILES ON IT AFTER INTENSE NEGATION THEY GAVE ME $7,500. IT IS NOW ON SALE THERE FOR $24.000, IT NEEDED NO WORK JUST DETAILED. SALESMAN WAS GOOD HIS HANDS WERE TIED THE SALES MANAGER IN CHARGE WAS TERRIBLE AND THERE BUSINESS PRACTICE IS EVEN WORSE!!!!! DON'T FALL FOR THIS SALES TACTIC !!! LOOK UP MY TRADE IN ON THERE WEB SITE SILVER 2013 EXPLORER LIMITED I WANT TO REPEAT.. RYUMA HUESTON (THE SALESMAN WAS FINE. THE MANAGEMENT WAS THE HUGH ISSUE More
Other Employees Tagged: ryuma hueston
December 04, 2021
Kat was tremendous and professional throughout the entire buying process, and went above and beyond in identifying my wants and needs in a truck. Kat then explained the different features of different trim p buying process, and went above and beyond in identifying my wants and needs in a truck. Kat then explained the different features of different trim packages, ensuring I got the Truck that best suited me. Would definitely recommend! More
Other Employees Tagged: Kat Brownlee
November 29, 2021
Worst dealership and service ever. Bought car 4 months ago new. Had to hire lawyer because they screwed up there paperwork. Have had car 4 months engine light comes on as well as 2 more. Transmission issu ago new. Had to hire lawyer because they screwed up there paperwork. Have had car 4 months engine light comes on as well as 2 more. Transmission issue. Had it towed there with an appt. To be told it would take 3 to 5 weeks for diagnosis. Then 3 months to fix it. Car has 23k miles on it. RUN from this dealership. More
Other Employees Tagged: Chris Bonnett, Kevin Barbour , Stephen Gilchrist
March 21, 2021
Kevin done a great job of showing me the inventory of the F-150 my experience is always great that is why I keep coming back. F-150 my experience is always great that is why I keep coming back. More
Other Employees Tagged: Kevin Barbour, John David
November 09, 2020
Kevin Barbour, John David and Dan hall were great during our transaction. They helped put together an amazing deal on my wife's 2020 Expedition Limited. If you're in the market for a new Ford, due yourself our transaction. They helped put together an amazing deal on my wife's 2020 Expedition Limited. If you're in the market for a new Ford, due yourself a favor and call Kevin first. We will definitely be back. More
Other Employees Tagged: Kevin Barbour, John David
July 28, 2020
I’m a repeat customer, we had special circumstances to overcome but the sales department and financing came through!! Thank You!! Scott and Dan ! Great overcome but the sales department and financing came through!! Thank You!! Scott and Dan ! Great More
Other Employees Tagged: Chris Bonnett, Scott Knebel, Colton Sullivan , Stephen Gilchrist

