Dan Hall | Page 2

Easy knowledgeable staff good facility good experience helped me get my car and phone in sync as I missed the tech era I am old helped me get my car and phone in sync as I missed the tech era I am old More

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The first guy I ran into said he would get a sails man he came back and said he’s busy at the moment but would be there in a bit about 15 min in about 20 min the sails manager approached us and asked if we h came back and said he’s busy at the moment but would be there in a bit about 15 min in about 20 min the sails manager approached us and asked if we had been helped so I told him about the other guy so he walked up to our sails lady and she was very nice a lot better than the first guy More

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You’re sales staff was very helpful. One of the best truck buying experience I have had in years .I would recommend your dealer thanks truck buying experience I have had in years .I would recommend your dealer thanks More

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Kat was very helpful and efficient during the purchase of my new 2020 F150 XLT. Found the truck I liked and let a happy buyer. my new 2020 F150 XLT. Found the truck I liked and let a happy buyer. More

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Kevin Barbour was professional while relating to me on a personal lever. Felt very comfortable dealing with him. Evidently because I bought a truck. Tried to deal with Waxahachie and Lewisville Ford dealers personal lever. Felt very comfortable dealing with him. Evidently because I bought a truck. Tried to deal with Waxahachie and Lewisville Ford dealerships but felt talked down to at both. Glad I could deal with Kevin. Probably will get my wife a car from them around Christmas. More

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Was pleased with Robert Nicki’s initial visit on lot. He was right there without having to look for a sales agent. Excellent follow up. was right there without having to look for a sales agent. Excellent follow up. More

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Poor Service Bought used truck. They took almost three days to service the truck and detail before we picked it up. Even though we were assured we'd go "to the f Bought used truck. They took almost three days to service the truck and detail before we picked it up. Even though we were assured we'd go "to the front of the line" since this was a purchase. Gum still in the cup holder, dirt still in the door latches, engine compartment never washed at all. There was a water leak that i informed them about. Told them specifically to check the rear marker light. They picked the truck up to address all of these issues. Got the truck back and was told they couldn't detail it because of personal belongings in the truck. We were never told to remove anything before they picked the truck up. Couldn't even wash the engine compartment because there was personal items inside the cab. Was also told "no leak found"...I inspected the truck myself and the marker light is pulling away from the cab. The headliner is now water stained. Tried contacting Southwest and was told..."well, the service department checked it out and didn't find anything." Basically...sorry about your luck. More

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Employees at SWF are nice and polite, the Waite is comfortable, and in a clean area. The vehicle service receive is complete, and professionally done. They are #1 with me. comfortable, and in a clean area. The vehicle service receive is complete, and professionally done. They are #1 with me. More

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Great service Great service, friendly, and knowledgeable bunch of guys/ladies, have and will continue to return to Southwest Ford in the future for our car needs. Great service, friendly, and knowledgeable bunch of guys/ladies, have and will continue to return to Southwest Ford in the future for our car needs. More

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Customer Service Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accesso Great customer service and no hassle deal on my new 2019 truck. Very helpful service department. Also have received great service purchasing accessories with accessories and parts departments. More

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