Billy Stowe

Southwest Ford is a great company with excellent customer service and support. I have been dealing with them for over 20 years and purchased 12 vehicles from them. They have serviced all of my vehicles. service and support. I have been dealing with them for over 20 years and purchased 12 vehicles from them. They have serviced all of my vehicles. More

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We contacted SW Ford about a transmission software recall. I received a prompt return call and scheduled mobile service. I misunderstood the scheduled date and when the technician didn’t arriv recall. I received a prompt return call and scheduled mobile service. I misunderstood the scheduled date and when the technician didn’t arrive, called. A automated system took my call and promised a call back. No one called back. The technician did arrive on the actual scheduled date , exactly on time. He was courteous and installed the update. I would give the technician 5 stars, the dealership 3 for the failure to call back. More

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I can’t say enough good things about the service department at Southwest Ford! From start to finish, they were friendly, professional, and incredibly helpful. They kept me informed throughout the en department at Southwest Ford! From start to finish, they were friendly, professional, and incredibly helpful. They kept me informed throughout the entire process, explained everything clearly, and made sure I understood what was being done to my vehicle. What really stood out was how much they genuinely cared about providing great customer service. I never felt like just another customer, and they went above and beyond to make sure everything was taken care of properly. The communication was excellent, the service was efficient, and my vehicle was returned to me in great shape. It’s such a relief to know you can take your vehicle somewhere and trust that you’re going to be treated fairly and respectfully. If you need service or maintenance for your Ford, I highly recommend the service department at Southwest Ford! They truly know how to take care of their customers. 👏🏼🚗❤️ Thank you, Southwest Ford, for making what could have been a stressful experience such a positive one! 5 stars all the way! ⭐️⭐️⭐️⭐️⭐️ More

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Southwest Ford did a great job on my first service. They kept me updated in the status and they had a really nice place for me to work on my computer. Very happy! They kept me updated in the status and they had a really nice place for me to work on my computer. Very happy! More

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Service was great techs were on-time, friendly, professional and clean. They did a great job. professional and clean. They did a great job. More

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Southwest Ford has been my choice for service for the past 14 years and they have always performed at the highest level in customer service! past 14 years and they have always performed at the highest level in customer service! More

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Great experience. Service was completed in a timely manner and all questions were answered in a satisfactory manner. Service was completed in a timely manner and all questions were answered in a satisfactory manner. More

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The service department is excellent. I brought my work truck in a little before 5p because it had a power loss. A service adviser immediately greeted me and got a diesel mechanic out to I brought my work truck in a little before 5p because it had a power loss. A service adviser immediately greeted me and got a diesel mechanic out to my truck. The mechanic quickly diagnosed the problem and did the repair. I was in and out of the service department in under an hour and did not have to miss any work. I am extremely thankful that Southwest Ford recognizes the importance of keeping small businessmen on the road and not making them wait for repairs. I will be returning to Southwest Ford for my maintenance and repair work. More

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This is the 5th truck I've bought from Southwest Ford! I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealersh I've loved every one of them! From the the sales team to the service department, everyone has treated us like VIPs every time! A first class dealership run by a first class owner! I will never shop anywhere else! More

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This dealership and the southwest collision are horrible people and made mine and and my wife's experience as painful as possible. We called corporate and they where just as useless. After everything they people and made mine and and my wife's experience as painful as possible. We called corporate and they where just as useless. After everything they put us through our car was in worse condition than when we originally brought it in. I do not recommend you buy a vehicle from them and definitely don't have them fix anything. More

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