Cole Smith

Cole did a great job keeping me updated and explaining each service that was needed. Car was completed on time with detailed instructions on what service still needs to be completed and when. Excellent c each service that was needed. Car was completed on time with detailed instructions on what service still needs to be completed and when. Excellent customer service! More

by Lclowe Verified Customer Verified Customer

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I like that they have a shuttle service so you don't have to wait at the dealership - also they kept me updated with progress on my car. Would not trust anyone else with my Honda! to wait at the dealership - also they kept me updated with progress on my car. Would not trust anyone else with my Honda! More

by dwrunner Verified Customer Verified Customer

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Not wasting my time with Germain after buying seven cars and all my service over the past 21 years and all my service over the past 21 years More

by jrwohcpa Verified Customer Verified Customer

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Great services. Very professional. Quick service. It was a great atmosphere. Very friendly. Great. Professional Very professional. Quick service. It was a great atmosphere. Very friendly. Great. Professional More

by AZUREINGERSOLL Verified Customer Verified Customer

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Amazing, came in for extended warranty on the AC compressor and Cole got me together and communicated very well to me. Car was done within the same day and even gave me a loaner car after dropping o compressor and Cole got me together and communicated very well to me. Car was done within the same day and even gave me a loaner car after dropping off the car. Love Germain! More

by Rsivieng Verified Customer Verified Customer

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Cole is one of the honest & good service advisors. He told me what repairs could wait & what was important. He reminds me of Eddie Sorrell of Beavercreek. I will continue to use Germain as long as peo He told me what repairs could wait & what was important. He reminds me of Eddie Sorrell of Beavercreek. I will continue to use Germain as long as people like Cole are around. More

by Woods_jacquie Verified Customer Verified Customer

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Seam's to me all service specialist is knowledgeable person specially Cole smith is beast man for this job person specially Cole smith is beast man for this job More

by M.HOSSAIN Verified Customer Verified Customer

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Very efficient operation. We had a roadside emergency and were back on the road very quickly. I really appreciate the videos and pictures of work that needed to be done. We had a roadside emergency and were back on the road very quickly. I really appreciate the videos and pictures of work that needed to be done. More

by Mongesm Verified Customer Verified Customer

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Cole Smith was absolutely superb in handling my vehicle. He answered every question to my complete satisfaction and quickly resolved any issues I had. He is a total professional and I hope he will be the on He answered every question to my complete satisfaction and quickly resolved any issues I had. He is a total professional and I hope he will be the one to handle my vehicle in the future. More

by RBURKE4540 Verified Customer Verified Customer

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They said my battery was fried, but it wasn't. They didn't have my keys in my car when I picked it up, but they were able to find them quickly. I appreciate the quickness to get everything fixed. They didn't have my keys in my car when I picked it up, but they were able to find them quickly. I appreciate the quickness to get everything fixed. More

by abbeycamp1 Verified Customer Verified Customer

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