Steven Barnard

(Update - Nearly two years after my purchase I am still happy with it and the people of Germain Honda. I have found all of the people in the service department (Holly, Moose, William, Gabriella, Hailey, N happy with it and the people of Germain Honda. I have found all of the people in the service department (Holly, Moose, William, Gabriella, Hailey, Nawal, Isabella, Steven, etc) to be honest, professional, pleasant and competent. The waiting area is very comfortable and has free coffee and popcorn. For our recall repair they provided a nice new loaner car. My elderly (and eccentric) wife recently had surgery and Service Manager Holly was very attentive to her and made sure that she was comfortable. People with those qualities are priceless.) I was led to Germain Honda of Dublin to buy a used car from Cars.com because they provide free CarFax reports on their cars. Salesman Mattason Hernandez helped us settle on a lease returned 2021 Passport. During our test drive we noticed a crack in the windshield and he made sure it was replaced immediately. After the sale, I became concerned because I didn't receive confirmation and documentation for the extended warranty policy that I purchased from the finance department at the time of sale. Mr Hernandez responded to my email 26 minutes after I sent it to him and promised to help. A few hours later he forwarded the documentation to me. His quick response in both cases was greatly appreciated! After reviewing the details of the extended warranty I was grateful that Gabe Johnson suggested it. Situations like this are the reason why doing business with a quality company is important. We focus on the vehicle and price but have to remember how important the caliber of people we are working with is. We love our new car and are confident in our choice of dealership. More

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Excellent Service. Excellent Salespeople, Excellent Manager. Thank you. Marie Steven, Holly, Danny and Kurti and all Service Reps are great! Excellent Salespeople, Excellent Manager. Thank you. Marie Steven, Holly, Danny and Kurti and all Service Reps are great! More

by MAREFEREE Verified Customer Verified Customer

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It's nice to be able to schedule same-day service. The staff trys to make your experience a pleasant one. The staff trys to make your experience a pleasant one. More

by Bkinsey879 Verified Customer Verified Customer

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Very easy to schedule work to meet my needs and I enjoy the lift to a local store or location while vehicle is being serviced. the lift to a local store or location while vehicle is being serviced. More

by Bkinsey879 Verified Customer Verified Customer

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He was very helpful and efficiently handled the entire process. It was the best experience that I ever had purchasing a car. process. It was the best experience that I ever had purchasing a car. More

by WTAKACS Verified Customer Verified Customer

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Always a great experience servicing at Germain Honda of Dublin. Excellent people who know how to get the work done. Dublin. Excellent people who know how to get the work done. More

by martinsamaccord15 Verified Customer Verified Customer

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It is super easy and very quick to schedule and they have a good system and organized! a good system and organized! More

by MESCHNEIDER7 Verified Customer Verified Customer

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After an issue was found with the car I purchased from Germain about 6 months prior, and then the warranty company threw up obstacles, the service team and especially Steven worked very hard to be fair wi Germain about 6 months prior, and then the warranty company threw up obstacles, the service team and especially Steven worked very hard to be fair with me, showed a lot of integrity, and we were ultimately able to get the repairs done. I will continue to use their service department in the future based on their honesty and quality of work. More

by KELLY@KPARKSLAW.COM Verified Customer Verified Customer

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The visit for an oil change was good. I asked for a tire rotation but they thought the best tires were on the back and should stay there. They suggested a couple other things which I will I asked for a tire rotation but they thought the best tires were on the back and should stay there. They suggested a couple other things which I will have done later. More

by donna.loney Verified Customer Verified Customer

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One of the best dealers off Honda. They are doing great job and they have professional specialist on the service. thank you so much GermainHonda dealership specialist on the service.! They are doing great job and they have professional specialist on the service. thank you so much GermainHonda dealership specialist on the service.! More

by COLUMBUS007 Verified Customer Verified Customer

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