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Cole Lutz
Cole Lutz
Finance Manager
Russ Darrow Toyota of West Bend
2700 W Washington Street
West Bend, WI 53095
91 Reviews
I have been in the industry since 2011! I love what I do, every day is a new day for me and it's always something different which is what I like ! Every customer is different and has different needs and that's what makes my job fun! I am a father to a 13 year old boy named Keagan, and have a daughter named Amelia that is now 6 years old ! I love the outdoors ! In my free time away from the store I like playing golf , softball, and like to hunt! I am looking forward to meeting you and helping your family with any vehicle needs you may have !
Read more91 Reviews
Write a ReviewDealership Experience
13 yrs, 5 mos
Industry Experience
14 yrs, 6 mos
Specialties & Trainings
Finance
Toyota Certified
Presidents Club
Used Cars
New Cars
91 Reviews of Cole Lutz
June 02, 2025
Great response time, able to buy a car in under 3 hours (includes test drive). (includes test drive). More
by JSPLINTER326
Verified CustomerOther Employees Tagged: Heather Gagliano, Justin Gersonde
June 01, 2025
The level of deception that was used from the original proposal to final contract is absurd. I will be sure to never use Russ Darrow for any transaction. proposal to final contract is absurd. I will be sure to never use Russ Darrow for any transaction. More
by GROSS.KYLE.21
Other Employees Tagged: Ashton Anderson
May 27, 2025
The whole process of buying a car was simple. No pressure to buy anything I didn’t want. No pressure to buy anything I didn’t want. More
by MICRILEY
Other Employees Tagged: Heather Gagliano
May 21, 2025
Quick, clear and thorough, well done! Nothing to improve on in my eyes. Thank you! Nothing to improve on in my eyes. Thank you! More
by DLADD1
Other Employees Tagged: Seth A Tearney, Abigail Lundberg
April 21, 2025
I drove here from Milwaukee, and I think it was worth every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. every mile. I asked about a certain car, and it was actually there, no bait and switch. If I ever buy another new car, I'd gladly return here. More
by MORNINGGUY_99
Other Employees Tagged: Matthew Buettner
April 16, 2025
Great communication! Financing was quick, easy and accommodating! Met all my expectations. Would recommend to others! Financing was quick, easy and accommodating! Met all my expectations. Would recommend to others! More
by SARA_R62
Other Employees Tagged: Matthew Buettner
January 17, 2025
Matt was great to work with. He was up front, honest, and took the time to show me all the features on my new Tundra. I wasn’t sure if I wanted to get a Tacoma or Tundra and he w He was up front, honest, and took the time to show me all the features on my new Tundra. I wasn’t sure if I wanted to get a Tacoma or Tundra and he was patient with me as I made a decision. Highly recommend! More
by VINCE.DECKER
Other Employees Tagged: Matthew Buettner, Mark Bechler
June 03, 2024
Ralph was very attentive, answered all my questions wonderfully. I did not feel any pressure to purchase a vehicle. They let me decide on my own. I would recommend. wonderfully. I did not feel any pressure to purchase a vehicle. They let me decide on my own. I would recommend. More
by candmforever937
Other Employees Tagged: Ralph racette
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