Cody Franklin
Cody Franklin at Town East Ford
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Cody Franklin

Business Office Manager

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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4.9
65 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

Specialties & Trainings

Ford CPO Sales Certified

Ford Sales Certified

4.9

65 Reviews

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65 Reviews of Cody Franklin

November 19, 2024

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Employee Rating

Diana was so amazing! ! As a woman buying a car feels so overwhelming but she made the process so easy and really listened to my needs and wants. I actually had a good time More

by Jasmine.dorsey11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Maldonado , Karen Worden!

Nov 20, 2024

Town East Ford responded

Thanks for sharing your experience, Jasmine! We're thrilled to hear that Diana made your car buying journey enjoyable and stress-free. Your satisfaction is our priority, and we look forward to helping you again in the future. Enjoy your new ride!

November 15, 2024

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They made the process smooth and simple. Ricardo was on top of everything and deserves recognition. He went above and beyond to help me finding me my first truck! More

by joshuamartinez1507
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Dominguez

Nov 18, 2024

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that Ricardo made the process smooth and simple for you. It's wonderful that he went above and beyond to help you find your first truck. We will be sure to pass along your kind words to him—he definitely deserves the recognition! We appreciate your business and are excited for you to enjoy your new truck. Please don't hesitate to reach out if you need anything in the future!

October 18, 2024

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This was the absolute best car buying experience I have encountered in my life, and I’ve unfortunately been through this process more than most! Will definitely recommend this dealership to others! More

by redeemed.xxxxxxx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Smithers

Oct 21, 2024

Town East Ford responded

Thank you so much for your amazing review! We’re thrilled to hear that you had the best car buying experience with us. Your satisfaction means the world to us, and we appreciate your recommendation to others. If you need anything in the future, don’t hesitate to reach out. Enjoy your new car!

October 05, 2024

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Overall, I would say that I have been happy with the services provided by this dealership More

by MICHAEL_SIMISTER
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Jermaine Brown , Matt DeAnda

Oct 09, 2024

Town East Ford responded

Thank you for your feedback! We're glad to hear that you've been happy with the services provided by our dealership. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future! If you have any suggestions or need assistance, please feel free to reach out.

October 02, 2024

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Good experience. Was looking for specific truck. They kept me updated on when would be in and got me in and out. More

by Chasebpenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2024

Town East Ford responded

Thank you for your positive feedback! We’re glad to hear that you had a good experience and that our team was able to keep you updated on your specific truck. Getting you in and out quickly is important to us, and we appreciate your trust in us. We look forward to serving you again in the future!

October 01, 2024

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Employee Rating

The Town East Ford team does an extraordinary job of ensuring that you get the vehicle selection that you want and ultimately the vehicle that you need and want. Farle Lucian is an extraordinary sales. More

by Kenutz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2024

Town East Ford responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with Farle, Nick, and Amin. Our team works hard to ensure our customers find the perfect vehicle, and it’s wonderful to know we’ve met your expectations. We appreciate your loyalty and look forward to assisting you with your future vehicle needs!

September 18, 2024

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Everyone was very quick, professional and kind. Got a great deal on my dream car. More

by kristenelysehughes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Jimmy Henry

Sep 19, 2024

Town East Ford responded

Thank you for the wonderful review! We’re thrilled to hear that our team was quick, professional, and kind, and that you found a great deal on your dream car. If you need anything else or have any questions in the future, don’t hesitate to reach out. Enjoy your new car, and we look forward to serving you again!

September 17, 2024

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Cas and Zane were very informative and patient with us during our purchase. They answered all our questions and never pushed us into something we didn't need or want. This is my third car from Towneast Fo More

by manduh2013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cas Rooney, Melissa Green

Sep 19, 2024

Town East Ford responded

Thank you for your fantastic feedback! We’re thrilled to hear that Cas and Zane provided you with informative and patient service during your purchase. It’s wonderful to know that you felt supported without any pressure. We truly appreciate your continued trust in us for your vehicle needs and are honored to be considered the best dealership in the DFW area. If you need anything further, please don’t hesitate to reach out. We look forward to serving you again!

September 12, 2024

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Shannon is great to work with at Town East Ford! She makes everything easy and communicates well with you. More

by CALDWELL2412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2024

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that Shannon provided you with such a great experience. We’re proud of our team and their commitment to making every interaction smooth and enjoyable. If you need any further assistance or have more feedback, don’t hesitate to reach out. Thanks again for choosing Town East Ford!

August 31, 2024

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I purchased 2 vehicles from Town East Ford and will continue to do so! I always have the best experience! I just purchased my 2024 Mustang from Brian and he was excellent!! We cut right to the p More

by Mandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian

Sep 03, 2024

Town East Ford responded

Thank you so much for your fantastic review! We’re thrilled to hear that your experience with Brian was excellent and that you enjoyed a straightforward purchase of your 2024 Mustang. It’s wonderful to know that Jim and Luis have also provided you with top-notch service. Your continued trust and support mean the world to us. We look forward to serving you again and ensuring your experiences remain great!

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