Cindy Rivas
Cindy Rivas at Hyundai of Palm Springs

Cindy Rivas | Page 9

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Contact Me
4.8
154 Reviews

My career has spanned multiple roles, allowing me to develop a deep understanding of the automotive service and sales landscape. Throughout my career, I have held key positions overseeing operations, staff and customer service. Currently, I am proud to serve as a service advisor with Hyundai of Palm Springs a role that has been both challenging and rewarding. I am passionate about delivering exceptional customer experiences and I strive to build trust and long-term relationships by providing honest advice and high-quality service.

Dealership Experience

3 yrs, 4 mos

Industry Experience

35 yrs, 3 mos

Specialties & Trainings

Sales and service providing top tier client support

4.8

154 Reviews

Write a Review

154 Reviews of Cindy Rivas

January 30, 2026

Dealership Rating
Employee Rating

Excellent Good service, friendly service. Good communication from the service writer. Overall quality, friendly experience More

by lassenqa
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 30, 2026

Hyundai of Palm Springs responded

Thank you for the great review! We're glad to hear you had a positive experience at Hyundai of Palm Springs with excellent service and clear communication. We appreciate your support and look forward to assisting you again.

January 30, 2026

Dealership Rating
Employee Rating

Easy to make a Easy to make an appointment. Courteous reception. Nice clean customer waiting area. More

by geneadams
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 30, 2026

Hyundai of Palm Springs responded

Thank you, Gene, for the positive feedback. We're glad you found it easy to schedule your appointment and enjoyed our clean, comfortable waiting area at Hyundai of Palm Springs. We appreciate your visit and look forward to serving you again.

January 28, 2026

Dealership Rating
Employee Rating

Well organized and welcoming I like the waiting room and free car wash is a plus More

by cac318
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the 5-star review! We're glad you found Hyundai of Palm Springs well organized and welcoming. It's great to hear you enjoyed the waiting room and appreciated the free car wash. We look forward to serving you again!

January 28, 2026

Dealership Rating
Employee Rating

George Nassar went above and beyond when it comes to customer service. Cindy Rivas was very welcoming and pleasant when checking in. Very happy to be part of the Hyundai family. More

by cfriedman99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the glowing review! We're thrilled to hear George Nassar and Cindy Rivas made your experience exceptional. Providing outstanding customer service is what we strive for at Hyundai of Palm Springs. We're proud to have you as part of the Hyundai family and look forward to supporting you on every mile ahead.

Jan 28, 2026

cfriedman99 responded

Thank you 😊

January 27, 2026

Dealership Rating
Employee Rating

Awsome place It was fast my little girl love the hot chocolate and there's lots of water More

by f.reyes
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for the great review! We're glad to hear your visit was quick and that your daughter enjoyed the hot chocolate. We love creating a family-friendly atmosphere at Hyundai of Palm Springs. See you next time!

January 27, 2026

Dealership Rating
Employee Rating

Car wash was backed up, which delayed delivery of my vehicle. I suggest that if offering a free wash, ensure there are enough employees and stalls to handle the volume of work. More

by AFAJARDO888
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for your honest feedback. We’re sorry for the delay caused by the car wash backlog. Your comments are valid, and we’re reviewing our staffing and process to improve turnaround time while still offering the complimentary car wash benefit. We appreciate your patience and suggestions.

January 27, 2026

Dealership Rating
Employee Rating

Cindy was wonderful. Very professional and personable. The whole process didn't take long. The waiting area is very comfortable. More

by LIFEBECKONS01
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 28, 2026

Hyundai of Palm Springs responded

Thank you for your kind review! We're happy to hear Cindy made your visit smooth and pleasant. At Hyundai of Palm Springs, we strive to provide a professional, efficient experience in a comfortable setting. We appreciate your support!

January 25, 2026

Dealership Rating
Employee Rating

Great and excellent service from Cindy, greeting, car technician. My car is back to life and in good health. More

by kritchadaphorn
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 26, 2026

Hyundai of Palm Springs responded

Thank you for the kind words! We're thrilled to hear Cindy and our team helped bring your car back to top condition. We appreciate your trust and look forward to continuing to provide excellent service.

January 25, 2026

Dealership Rating
Employee Rating

I am very satisfied with my Tucson and the service given. The friendly people service. Recommend you install a popcorn ?? machine like Honda Dealership for customers. More

by rosabonita52
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 26, 2026

Hyundai of Palm Springs responded

Thank you! We're glad to hear you're enjoying your Tucson and appreciated the friendly service. We love your suggestion, adding a popcorn machine might be a fun touch! We look forward to welcoming you back.

January 25, 2026

Dealership Rating
Employee Rating

Great service. Appreciated being able to book an appointment online. Cindy kept us informed of the repairs needed, cost and timing. Car was serviced in timely fashi More

by vgayles
Recommend Dealer
Yes

Other Employees Tagged: Cindy Rivas

Jan 26, 2026

Hyundai of Palm Springs responded

Thank you for your continued support! We're glad Cindy kept you well informed and that booking online was convenient. We appreciate your feedback about rewards for repeat customers and will certainly share it with our team.

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