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Christopher Taylor
Christopher Taylor at Colonial West Chevrolet of Fitchburg
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Christopher Taylor

Service Writer

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
192 Reviews
5.0

192 Reviews

Write a Review

192 Reviews of Christopher Taylor

March 31, 2025

Dealership Rating
Employee Rating

Chris Taylor is very helpful and efficient Excellent customer service. Great communication skills, no surprises. More

by susan.wright123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Apr 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We truly appreciate your kind words about the excellent customer service and communication you experienced at Colonial West Chevrolet of Fitchburg. Our team strives to provide a great experience with no surprises, and we're glad you felt that way. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 26, 2025

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Employee Rating

They are very understanding. Easy to make appointments. Work done quickly. Will go back again More

by dbutlerrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Mar 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! We truly appreciate your kind words about Colonial West Chevrolet of Fitchburg. It's great to hear that you found our team understanding and that your appointment was easy to schedule. We look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

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Employee Rating

Came in had work done. tec did amazing job my car is silent. cash out with pam no problem, Thanks colonial west More

by quistD42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Mar 24, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that our technician did an amazing job and that your car is running silently now. It’s great to know that Pam made your experience smooth as well. We appreciate your support and look forward to seeing you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

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Employee Rating

Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, ROBBY DODD, Pamela Bussiere, Shelley Dupre

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Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 20, 2025

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Employee Rating

I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color More

by Thor6635
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Edison DaCosta, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Mar 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 20, 2025

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Employee Rating

The place is very clean friendly Pam was great got us right in got the car fixed More

by bob.hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere

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Mar 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg and that Pam was able to assist you promptly. We appreciate your feedback and look forward to seeing you again for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2025

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Employee Rating

My home dealership for over 10 years . very happy with the way they treat me as a customer and as a person More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Edison DaCosta, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you are happy with your experience and that you feel valued as both a customer and a person. Your loyalty over the past 10 years means so much to us. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2025

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Employee Rating

I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste More

by johntfleck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Geno Neagle, Tania Audet, Edison DaCosta, Angie Misner, Carlos Silvera, Jacqueline Quinlan, ROBBY DODD, Shelley Dupre

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Mar 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, John! We’re thrilled to hear that your experience with Robb Dodd at Colonial West Chevrolet of Fitchburg was so positive. His dedication to understanding customer needs and finding the perfect vehicle truly makes a difference. We appreciate your loyalty over the past 20 years and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2025

Dealership Rating
Employee Rating

Came in on saturday for oil change spoke with pamela for an hour great personality before i knew it hour was gone chris came over told me i need tires and wmade appointment to get some see u then More

by Greta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Mar 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Greta, for sharing your positive experience with us at Colonial West Chevrolet of Fitchburg! We're thrilled to hear that Pamela's great personality made your visit enjoyable and that Chris was able to assist you with your tire needs. We look forward to seeing you again for your appointment! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 07, 2025

Dealership Rating
Employee Rating

Had a great experience and it’s all thanks to the wonderful service team at colonial west Chevrolet. They were all very fast with getting my car in for service and out in a reasonable time. Thank you More

by Bouchershelby00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Mar 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at Colonial West Chevrolet of Fitchburg. Pam, Chris, Edison, and Jackie will be so pleased to know they made a positive impact on your visit. We appreciate your kind words and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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