Chris Ziegler | Page 16

Oil change I always received great customer service when I come to the dealership. Everyone is always very friendly from the sales to the maintenance department. I always received great customer service when I come to the dealership. Everyone is always very friendly from the sales to the maintenance department. Thanks More

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Courtesy car wash I really like the people and service I get but the courtesy car wash needs to go or be upgraded. If I forget to tell them not to wash it I'm so disa I really like the people and service I get but the courtesy car wash needs to go or be upgraded. If I forget to tell them not to wash it I'm so disappointed when I get home and realize how bad the water spots are and difficult to remove. More

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Excellent service!!! Always receive great service from Chris the service technician. I would highly recommend this place. He’s very professional and very knowledgeable. Th Always receive great service from Chris the service technician. I would highly recommend this place. He’s very professional and very knowledgeable. There ride service is also prompt and reliable. More

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excellent Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nic Chris Ziegler is great! Has great customer service skills, is friendly & helpful. I feel like he is also trustworthy & explains things fully. Very nice person! I always ask for him when I make appointments for my vehicle. More

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Exceptional service It's a fast and friendly dealerhip and the staff always taking the extra steps to satisfy customers. Recommending this dealership to friends and famil It's a fast and friendly dealerhip and the staff always taking the extra steps to satisfy customers. Recommending this dealership to friends and families. More

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Great service Great service, fast and reasonable prices. Would highly recommend. You can setup appointment online and select what you need to be done and a time slo Great service, fast and reasonable prices. Would highly recommend. You can setup appointment online and select what you need to be done and a time slot that works for you. More

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Happy Russ Darrow has been good to us for over 10 years. They explain things and let you decide what you need. We are happy with their service. Russ Darrow has been good to us for over 10 years. They explain things and let you decide what you need. We are happy with their service. More

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Quick honest and to the point. I had a unique situation with my car buying experience. I walked in laid out every concern and challenge along with every want and need. Mike and the I had a unique situation with my car buying experience. I walked in laid out every concern and challenge along with every want and need. Mike and the sales management did everything I would have wanted and expected to be upfront and help me at a time when few would. Walked out with the best possible scenario given the situation. For a Madison area car dealer they worked for my business more then most would have. Very grateful and will start there at my next purchase instead of end there. More

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Wait times Went for a simple oil change and waited for over an hour for it to be completed. That was after the employee told me they weren’t busy and they would Went for a simple oil change and waited for over an hour for it to be completed. That was after the employee told me they weren’t busy and they would take it right back.... while the waiting room is nice and had drinks and popcorn, it would have been nice to know it would take that long. More

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Got answers to some of the questions I had I Didn’t have much time to really diagnose the transmission issue I believe to have, but the person was able to answer some questions about some odd s I Didn’t have much time to really diagnose the transmission issue I believe to have, but the person was able to answer some questions about some odd sounds I hear with my car and possible solutions. More

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