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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 4

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
553 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

553 Reviews

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553 Reviews of Carolina Wetzel

November 28, 2025

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Employee Rating

Love the quick service. Also detail of what's wrong and giving you options and how long it will take. More

by hacysolyque07
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
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Nov 28, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm glad to hear that you appreciated the quick service and the detailed explanations provided at Advantage Chevrolet of Hodgkins. Your feedback is invaluable to us. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 26, 2025

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Employee Rating

I went in for a diagnostic due to a check engine light. Was out in less than an hour. The service advisor was nice and helpful. Every time I come for service they’re helpful. More

by brayanjimbo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cardenas

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Nov 26, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind review, Brayan! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was quick and that our service advisor provided helpful assistance. We appreciate your continued trust in us for your service needs and look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 19, 2025

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the service is great honest if the vehicle needs they will advice you what is more urgent to do first and go from there, everyone is very friendly and professional More

by ecuamex75
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Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I am glad to hear that you found the service at Advantage Chevrolet of Hodgkins to be honest and professional. We strive to provide a friendly atmosphere and prioritize our customers' needs. I appreciate your feedback, and we look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 13, 2025

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They're always very thoughtful and understand how to talk to people without being pushy. I think showing the video of the inspection goes a long way with consumers so they get a first hand look at what's goi More

by ramon6133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cardenas

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Nov 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review, Ramon! I'm glad to hear that you found our team at Advantage Chevrolet of Hodgkins thoughtful and attentive. We believe that transparency, such as sharing inspection videos, helps build trust with our customers. We appreciate your feedback and hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 07, 2025

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Great Service! Friendly Staff and Patient Resourceful Representative. Provided Transportation to allow me to go to work. Came to pick up my car without incident More

by favor1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Advantage Chevrolet of Hodgkins. It’s fantastic to know that our staff was friendly and resourceful, and that we could assist you with transportation. I appreciate your feedback, and we hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 06, 2025

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Employee Rating

They doing beautiful job Very good service Very nice people Take take care everything I will back again More

by escobedojorge29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Kathy Reidl, Felipe Alfaro, Paula Sikirica, Owen Suarez, Olga Meza, Pricsila Cabrera

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Nov 06, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, jorge! I appreciate your kind words about the service and the team at Advantage Chevrolet of Hodgkins. I'm glad to hear you had a great experience, and we look forward to welcoming you back again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 25, 2025

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Employee Rating

They diagnosed the radio issue with my vehicle and ordered a new one. When the new unit arrived they installed it ahead of schedule. It’s been a couple of weeks and everything is working properly. More

by malorkis88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Sergio Andrade

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Oct 25, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I'm delighted to hear that your radio issue was diagnosed and resolved efficiently. At Advantage Chevrolet of Hodgkins, we strive to provide timely service and ensure our customers are satisfied with their vehicles. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 13, 2025

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Employee Rating

Such friendly service from the moment I checked in until I left. Also comfortable waiting area and snacks were out too since I did not have breakfast :) More

by Cpiszczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I'm thrilled to hear that you enjoyed our friendly service and comfortable waiting area at Advantage Chevrolet of Hodgkins. We strive to create a welcoming environment for all our customers. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 03, 2025

Dealership Rating
Employee Rating

Easy in / easy out. very smooth maintenance / repair operation from my personal dealings. Carolina was exceptionally nice, thorough and knowledgeable. She quickly and co More

by billd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your review! I am glad to hear you had an easy and smooth maintenance experience at Advantage Chevrolet of Hodgkins. Carolina will be pleased to know her exceptional service made a positive impact. We appreciate your feedback and look forward to assisting you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

September 28, 2025

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Employee Rating

Great service and friendly staff and kept me updated and my waiting time less than I expected. More

by edmarabha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily

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Oct 02, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Edmar! I'm thrilled to hear that you had a great experience with our friendly staff at Advantage Chevrolet of Hodgkins. Keeping you updated and ensuring a shorter waiting time is our priority. We appreciate your feedback and look forward to serving you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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