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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 3

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
556 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

556 Reviews

Write a Review

556 Reviews of Carolina Wetzel

February 20, 2026

Dealership Rating
Employee Rating

Excellent service that’s why I buy and have all my vehicles serviced there. Top notch! More

by 5150chazman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro , Nick Filomeno

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Feb 21, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I truly appreciate your loyalty to Advantage Chevrolet of Hodgkins and am thrilled to hear that you consistently receive excellent service. I look forward to serving you and your vehicles for many more years to come! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

February 14, 2026

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Employee Rating

Very professional, reasonable price and service was very thorough and reasonable quick. I would recommend Advantage Chevy to anybody. More

by garyj118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Feb 14, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Gary! I truly appreciate your kind words about our professional service and reasonable pricing at Advantage Chevrolet of Hodgkins. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 06, 2026

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Employee Rating

The service member was friendly and courteous. I was in at my scheduled time, and was out very quickly. The only thing I would have added to this experience was a nice car wash. That would have re More

by RAMPAR52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I appreciate your kind words about our friendly and courteous service team at Advantage Chevrolet of Hodgkins. I'm glad to hear that your visit was efficient. Your suggestion for a car wash is noted, and we’ll certainly consider it to enhance our services further. We hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

February 05, 2026

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Employee Rating

Took my car in twice and the problem still exists. Car shutters at 25 and 45mph! More

by jc.malitzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 06, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, JC. I understand your frustration regarding the persistent issue with your vehicle. At Advantage Chevrolet of Hodgkins, we strive to provide exceptional service, and your feedback is invaluable. I encourage you to reach out to me directly so I can address your concerns. Thank you for your patience, and I look forward to assisting you further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 20, 2026

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Employee Rating

Carolina was very nice and attentive. They answered all my questions and my car was in great condition when they returned it to me and cleaner than I left it! More

by sambourgeois99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cunningham

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Jan 20, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Sam! We're happy to hear that Carolina provided you with attentive service and that your car was returned in great condition. At Advantage Chevrolet of Hodgkins, we strive to ensure our customers have a positive experience. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 16, 2026

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Employee Rating

The people work there are very polite and helpful. The waiting area is always clean and I love the new coffee machine. More

by YOLANDABB37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudy

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Jan 17, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Yolanda! I am glad to hear that you found our team polite and helpful, and that you enjoyed the cleanliness of our waiting area and the new coffee machine. We appreciate your support for Advantage Chevrolet of Hodgkins and look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 15, 2026

Dealership Rating
Employee Rating

Owen always takes care of my Chevrolet service needs in a timely and professional manner More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

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Jan 15, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I am glad that Owen has been taking great care of your Chevrolet service needs at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 08, 2026

Dealership Rating
Employee Rating

Service advisor Carol W. provided prompt, customer friendly & informative price estimate & approximate wait time. Wait areas were clean, comfortable providing a TV for entert More

by FirstladyE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am glad to hear that Carol provided you with prompt and informative service, and that you enjoyed our clean and comfortable waiting areas at Advantage Chevrolet of Hodgkins. We strive to offer the best experience possible, and it's fantastic to know that you found our inspection report and coupons helpful. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 03, 2026

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Employee Rating

Great service- she went out of her way and treated us with kindness. very professionally More

by CLCGFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone was extremely nice.

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Jan 04, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and felt treated with kindness at Advantage Chevrolet of Hodgkins. I appreciate your support and we hope to see you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

December 22, 2025

Dealership Rating
Employee Rating

Went in to schedule an appointment and by my surprise they took my truck in for service right there on the spot. They fixed the problem that day. Great service, that’s why I buy and have my cars serviced More

by 5150chazman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Dec 22, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with your truck service at Advantage Chevrolet of Hodgkins. Our team takes pride in providing great service, and we're glad we could assist you promptly. We appreciate your loyalty and look forward to seeing you again for your future automotive needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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