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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel | Page 3

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
553 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

553 Reviews

Write a Review

553 Reviews of Carolina Wetzel

February 05, 2026

Dealership Rating
Employee Rating

Took my car in twice and the problem still exists. Car shutters at 25 and 45mph! More

by jc.malitzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 06, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us, JC. I understand your frustration regarding the persistent issue with your vehicle. At Advantage Chevrolet of Hodgkins, we strive to provide exceptional service, and your feedback is invaluable. I encourage you to reach out to me directly so I can address your concerns. Thank you for your patience, and I look forward to assisting you further. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 20, 2026

Dealership Rating
Employee Rating

Carolina was very nice and attentive. They answered all my questions and my car was in great condition when they returned it to me and cleaner than I left it! More

by sambourgeois99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cunningham

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Jan 20, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Sam! We're happy to hear that Carolina provided you with attentive service and that your car was returned in great condition. At Advantage Chevrolet of Hodgkins, we strive to ensure our customers have a positive experience. We look forward to seeing you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 16, 2026

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Employee Rating

The people work there are very polite and helpful. The waiting area is always clean and I love the new coffee machine. More

by YOLANDABB37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rudy

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Jan 17, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback, Yolanda! I am glad to hear that you found our team polite and helpful, and that you enjoyed the cleanliness of our waiting area and the new coffee machine. We appreciate your support for Advantage Chevrolet of Hodgkins and look forward to seeing you again! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 15, 2026

Dealership Rating
Employee Rating

Owen always takes care of my Chevrolet service needs in a timely and professional manner More

by DONION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Owen Suarez

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Jan 15, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! I am glad that Owen has been taking great care of your Chevrolet service needs at Advantage Chevrolet of Hodgkins. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 08, 2026

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Employee Rating

Service advisor Carol W. provided prompt, customer friendly & informative price estimate & approximate wait time. Wait areas were clean, comfortable providing a TV for entert More

by FirstladyE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I am glad to hear that Carol provided you with prompt and informative service, and that you enjoyed our clean and comfortable waiting areas at Advantage Chevrolet of Hodgkins. We strive to offer the best experience possible, and it's fantastic to know that you found our inspection report and coupons helpful. We look forward to serving you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

January 03, 2026

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Employee Rating

Great service- she went out of her way and treated us with kindness. very professionally More

by CLCGFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone was extremely nice.

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Jan 04, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I'm thrilled to hear that you received great service and felt treated with kindness at Advantage Chevrolet of Hodgkins. I appreciate your support and we hope to see you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

December 22, 2025

Dealership Rating
Employee Rating

Went in to schedule an appointment and by my surprise they took my truck in for service right there on the spot. They fixed the problem that day. Great service, that’s why I buy and have my cars serviced More

by 5150chazman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Dec 22, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with your truck service at Advantage Chevrolet of Hodgkins. Our team takes pride in providing great service, and we're glad we could assist you promptly. We appreciate your loyalty and look forward to seeing you again for your future automotive needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 22, 2025

Dealership Rating
Employee Rating

Felipe and Carolina were very helpful in being us in a rental so they could inspect our car. More

by Kay81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Dec 22, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Kay! I'm thrilled to hear that Felipe and Carolina provided you with excellent service during your rental process at Advantage Chevrolet of Hodgkins. We hope to assist you again in the future! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

December 02, 2025

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Employee Rating

Everything was nice and easy, all the help that we needed was taken care of More

by bobbyzar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 02, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Bobby! I'm thrilled to hear that your experience at Advantage Chevrolet of Hodgkins was nice and easy. Our team is always here to help, and I appreciate your feedback. We look forward to seeing you again soon! Sincerely, Robert Alanis General Sales Manager balanis@advantagedealer.net 708-215-2403

November 29, 2025

Dealership Rating
Employee Rating

The representative that assisted me was very professional and fast service with my car. They took care of my fleet vehicle with no problems whatsoever. More

by dawnn.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 30, 2025

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Dawnn! I'm thrilled to hear that our team provided you with professional and fast service for your fleet vehicle. At Advantage Chevrolet of Hodgkins, we strive to ensure a seamless experience for all our customers. We look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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