Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 2

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
149 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

5.0

149 Reviews

Write a Review

149 Reviews of Carlos Roman

September 30, 2024

Dealership Rating
Employee Rating

Carlos and the team are great salesman. No pressure and they listen to your needs More

by ENLSDAD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Report | Print
Sep 30, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that Carlos and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 27, 2024

Dealership Rating
Employee Rating

Great sales rep and test drive. Finance department was slimey and didnt want to accept my certified chase check to force a loan. More

by Angel.C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Simo Bassi

Report | Print
Sep 27, 2024

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

Sep 30, 2024

Universal Hyundai responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

Dealership Rating
Employee Rating

I had a very good experience and I so happy with my car, Thank you Hunday dealer and Carlos. You are the best. God bless you. More

by VARONASCAKES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Report | Print
Sep 04, 2024

Universal Hyundai responded

Thank you for your review and kind words for Carlos and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 03, 2024

Dealership Rating
Employee Rating

Customer Service is always amazing at Universal Hyundai. Since the beginning everything was smooth covering all my needs. More

by Karengomez1085
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos, Jose Cepeda

Report | Print
Sep 03, 2024

Universal Hyundai responded

Thank you so much for your excellent review, Karen! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 21, 2024

Dealership Rating
Employee Rating

I am very happy to have been at Universal Hyundai, Carlos Roman was very kind, and helped me throughout the process of choosing my vehicle. I am very grateful. More

by Ana Fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Simo Bassi

Report | Print
Aug 21, 2024

Universal Hyundai responded

Ana, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Carlos and our team can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2024

Dealership Rating
Employee Rating

Tremendo lo recomiendo al 100%. El vendedor Carlos Roman es muy atento eficiente y muy amable. More

by LL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski, Simo Bassi

Report | Print
May 20, 2024

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 27, 2023

Dealership Rating
Employee Rating

awesome 👌 good experience excellent helpful cordially put they did not offer anything to eat it was late and l was hungry l have also to setup the blue link More

by t0nyuva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Jacob McNeely

Report | Print
Oct 30, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 19, 2023

Dealership Rating
Employee Rating

The people were nice and very helpful. Also, they were very knowledgeable on the cars. More

by Mir
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera, Simo Bassi

Report | Print
Oct 20, 2023

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

October 02, 2023

Dealership Rating
Employee Rating

It is my third car purchased from the Universal Hyundai dealer, the service is excellent. I have recommended it to everyone I know! More

by Christian Torres
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera , Jacob McNeely

Report | Print
Oct 02, 2023

Universal Hyundai responded

Thank you, Christian! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

September 24, 2023

Dealership Rating
Employee Rating

Excellent treatment, attention and very good guidance in relation to cost and benefits, good atmosphere! More

by cmolinarubio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Sep 25, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

1
2
3
...
15

Dealership Inventory (849 Vehicles)

used 2022 Hyundai TUCSON Hybrid car, priced at $26,687
2022 Hyundai TUCSON Hybrid
used
Amazon Gray exterior
Automatic
All-wheel Drive
$26,687
View Details
used 2026 Hyundai Kona car, priced at $24,987
2026 Hyundai Kona
used
Cyber Gray Metallic exterior
CVT
Front-wheel Drive
$24,987
View Details
used 2021 Volkswagen Atlas car, priced at $20,987
2021 Volkswagen Atlas
used
Platinum Gray Metallic exterior
Automatic
Front-wheel Drive
$20,987
View Details
new 2026 Hyundai Santa Fe car, priced at $37,307
2026 Hyundai Santa Fe
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
$37,307
View Details
used 2014 Nissan Murano car, priced at $7,987
2014 Nissan Murano
used
Super Black exterior
CVT
Front-wheel Drive
$7,987
View Details
new 2026 Hyundai Palisade car, priced at $56,377
2026 Hyundai Palisade
new
Abyss Black Pearl exterior
Automatic
All-wheel Drive
$56,377
View Details
View All Inventory