Ramces Rivera
Ramces Rivera at Universal Hyundai
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Ramces Rivera

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

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4.7
188 Reviews
4.7

188 Reviews

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188 Reviews of Ramces Rivera

June 01, 2024

Dealership Rating
Employee Rating

Had the best experience, super happy with the service and my car they were able to work with me and get me within budget! More

by alliloveny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar

Jun 02, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 30, 2024

Dealership Rating
Employee Rating

As soon as we arrived we were immediately attended to and William Sanchez was very professional. More

by sandracbranco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2024

Universal Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Sandra, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 22, 2024

Dealership Rating
Employee Rating

I have a good experience with the sales person John Booth & the front office girl More

by LVALLE2629
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, John Booth

May 24, 2024

Universal Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 09, 2024

Dealership Rating
Employee Rating

Omar Quintana was the biggest help for me during my purchase, wouldn't have been the same without him. More

by DanielR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Francisco Melendez , Omar Quintana

May 09, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Daniel, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 04, 2024

Dealership Rating
Employee Rating

This is the first time I have been to a dealership and was able to test-drive, negotiate, and sign a deal in under 2 hours. The dealership was clean, and everyone moved with a purpose! Everyone was extrem More

by Aaliyah Ritchie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Martinez

May 06, 2024

Universal Hyundai responded

Thank you, Aaliya! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Universal Hyundai, we look forward to having you as one of our valued customers for many more years to come! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 27, 2024

Dealership Rating
Employee Rating

I had an amazing sales representative named Diego Rodriguez. I explained to him all the things I was looking for and he had so much patience showing me everything and made sure I was happy. I never f More

by Kevindonoso1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diego Rodriguez

Apr 27, 2024

Universal Hyundai responded

Thank you so much for your kind words, Kevin, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 24, 2024

Dealership Rating
Employee Rating

Exceptional Service from all the staff members but especially from my sales person Janlique. She made my purchasing experience smoother than expected. More

by NAYADEMANGOME09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob McNeely, Janlique Vazquez

Apr 25, 2024

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Janlique here at Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 19, 2024

Dealership Rating
Employee Rating

I felt pressured into using the financing there. I wanted to use my own bank and I was told they would not wait for me to this. My bank offered was able to offer me almost 2% lower on the interest r More

by melaniemgoodwin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jason Sanchez

Jan 22, 2024

Universal Hyundai responded

Melanie, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Gina Nava Reputation Manager gnava1@universalhyundai.com

November 24, 2023

Dealership Rating
Employee Rating

Carlos was amazing. He responded to my texts promptly and was very courtesy during my car buying experience. He was very knowledgeable about the vehicles and my options. More

by FSAINTILIS
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

Nov 24, 2023

FSAINTILIS responded

Yes

Nov 26, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Carlos, Ramces, and our team, it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 22, 2023

Dealership Rating
Employee Rating

The dealership is, to a person, very friendly. They are respectful and take time explaining everything, from the features on the cars to the different warranty options. We did not feel pressured More

by MIKEM9918B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 23, 2023

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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