Ramces Rivera
Ramces Rivera at Universal Hyundai

Ramces Rivera

Sales Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.8
216 Reviews
4.8

216 Reviews

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216 Reviews of Ramces Rivera

May 20, 2026

Dealership Rating
Employee Rating

The best service ever, fantastic deal, quick approval, best interest rate ever, I will recommend blindly More

by raulsaldana0613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Roman, Alfonso Scurry, Giovanni Perez , Margaret Vargas, Pablo Zapata

May 26, 2026

Universal Hyundai responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 19, 2026

Dealership Rating
Employee Rating

Nice sales rep and clean facilities ! Not enough for trade ! If I would choose other models at other places they would offer more on trade . I know it’s all on the numbers but car buyers More

by jespringer54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony

May 26, 2026

Universal Hyundai responded

Thanks for sharing about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 13, 2026

Dealership Rating
Employee Rating

Dealt with salesman remotely which was efficient and effective. We already had negotiated price and terms, credit check was already done prior to physically walking into the dealership. Just didn’t lik More

by ktlfong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2026

Universal Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 06, 2026

Dealership Rating
Employee Rating

Gracias Universal Hyundai. El dealer mas transparente y confiable que e visitado. Gracias a Carlos Rivera. Muy profesional, transparente y con mucho conocimiento te hace las me More

by ana.zarate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos, Rivera

Mar 11, 2026

Universal Hyundai responded

Ana, en Universal Hyundai, nuestro objetivo es garantizar la satisfacción total de nuestros clientes. Nos alegra que su experiencia con Carlos haya sido positiva y que haya encontrado el automóvil perfecto. Fue un placer tenerlo en nuestro concesionario. ¡Agradecemos mucho su evaluación! Verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava1@universalhyundai.com

March 05, 2026

Dealership Rating
Employee Rating

The staff was amazing phenomenal job jonathan rodriguez was great ramces was amazing showing us every step More

by JESSIEPEPIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Rodriguez

Mar 11, 2026

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 07, 2025

Dealership Rating
Employee Rating

Big big thanks to the team at Universal Genesis for all of their help getting us a great lease on a new g70 . Special shout out to Nick Gomez- thanks for being an awesome sales guy and getting that registr More

by NNRG2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Alfonso Scurry , Nicolas Gomez

Jul 07, 2025

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

April 13, 2025

Dealership Rating
Employee Rating

At Universal Hyundai they are professional, personable, and they know their job. Raymundo has always been a pleasure to deal with. You will never be disappointed. More

by cmundo1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raymundo Valentino and Antonio Aponte Jr.

Apr 13, 2025

Universal Hyundai responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

December 24, 2024

Dealership Rating
Employee Rating

Giovanni demonstrated a deep understanding of the vehicle's features and patiently walked me through all the details, ensuring I was comfortable with every aspect of the car. He also made the paperwo More

by EFRATICELLI0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanne Sanchez

Dec 27, 2024

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 30, 2024

Dealership Rating
Employee Rating

I told him something wrong with the wheel and they never fix it. Are you guys scammer? More

by Marquez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 04, 2024

Universal Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gina Nava Reputation Manager gnava1@universalhyundai.com

October 25, 2024

Dealership Rating
Employee Rating

Feel like talking to old friends, I just happen to be with my mom and she commented how happy everybody was, I ask Miguel about how he felt at the dealership and he only says good thinks about it, Im gla More

by URIBE.TORRES
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan, Miguel Resto

Oct 27, 2024

Universal Hyundai responded

Thanks for sharing your thoughts about your experience with Universal Hyundai. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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