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Carlos Roman
Carlos Roman at Universal Hyundai

Carlos Roman | Page 3

Certified Sales Consultant

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

Contact Me
5.0
149 Reviews

Dealership Experience

14 yrs, 6 mos

Industry Experience

14 yrs, 6 mos

5.0

149 Reviews

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149 Reviews of Carlos Roman

August 19, 2023

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Employee Rating

Very professional service. Pleasant staff. Would go back based on this experience. Thank you so much. More

by CHOOKIM42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Aug 21, 2023

Universal Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

August 12, 2023

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Employee Rating

Awesome team at Universal Hyundai! Took care of us and was in and out with a brand new Kona! More

by ryanfitzgerald
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Aug 14, 2023

Universal Hyundai responded

Thank you for your business and this review, Ryan. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Congratulations on your new Hyundai Kona! If there is anything we can assist you with in the future, please let us know. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 31, 2023

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Employee Rating

What a great experience! Carlos was patient and explained everything clearly and answered all my questions - he took his time to get to know me and helped me find the BEST C More

by ALEJANDJOTERO29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Carlos DeJesus

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Jul 31, 2023

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that Carlos had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 26, 2023

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Employee Rating

Carlos Román like always was very patient in the whole process. This is my second vehicle. Thank you Carlos Roman More

by AIDAJURADO28
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ramces Rivera

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Jun 27, 2023

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Carlos and our team here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 24, 2023

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Employee Rating

Our sales person was Carlos Roman, He was very knowledgeable and we would definitely buy another vehicle from him. The whole experience was very easy! More

by Shanonluiz14
Sales Price Transparency
Recommend Dealer
Yes
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Jun 25, 2023

Universal Hyundai responded

Thanks for your feedback on your recent visit to Universal Hyundai. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 21, 2023

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Employee Rating

Carlos Roman is fantastic and is a great addition to this dealership. Makes car shopping a pleasure More

by RSOLURI
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

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Jun 21, 2023

Universal Hyundai responded

Thank you!! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 19, 2023

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Employee Rating

Very organized, informative, and helpful. They spent a lot of time making sure we were Happy customers. I would reccomend it to anyone interested in an auto purchase. More

by scottkidd2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez

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Jun 19, 2023

Universal Hyundai responded

Thank you, Scott, for taking the time to share your thoughts on working with our team. We’re glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 30, 2023

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Employee Rating

I have dealt with them before and I was quite satisfied, that’s why l continue to do business with them. More

by PJOLLY077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 31, 2023

Universal Hyundai responded

Thank you for taking the time to leave us a review! We're so happy to hear you enjoyed your time here with Angelo and most importantly, your new vehicle! Let us know if there's anything we can further assist you with! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 10, 2023

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Employee Rating

I am a Repeat Customer. ..And I love coming here for Service and My New Purchase. Excellent. More

by HERNT51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frankie Martinez, Simo Bassi, Francisco Melendez , Robert Redford

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Mar 13, 2023

Universal Hyundai responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

February 21, 2023

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Employee Rating

Everyone was friendly, knowledgeable, and professional. I didn’t feel pressured to buy a car. More

by BRIANJMOORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simo Bassi

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Feb 22, 2023

Universal Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Brian, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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