Eric Matos
Eric Matos at Universal Hyundai
Refer Me

Eric Matos

General Manager

Universal Hyundai

12801 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.6
22 Reviews
4.6

22 Reviews

Write a Review

22 Reviews of Eric Matos

June 07, 2024

Dealership Rating
Employee Rating

Very kind and very helpful. I loved how I didn't feel rushed, and they helped me find the car I wanted the process was very simple sure that I left with the best deal More

by michael_bayron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

Universal Hyundai responded

Thank you so much, Michael, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 24, 2024

Dealership Rating
Employee Rating

Excellent service and experience and everything went as well as expected, Great staff with knowledge More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 24, 2024

Universal Hyundai responded

Thank you, Sam! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 13, 2024

Dealership Rating
Employee Rating

Excellent service, they exceeded my expectations. Offer multiple vehicule options always focused in our needs. More

by Carlos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pablo Zapata

May 13, 2024

Universal Hyundai responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Hyundai! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 19, 2024

Dealership Rating
Employee Rating

Mr Eddy Matos excellent sale person he helped me find my car with lower payment thank very much for you help Mr Matos More

by domingod1221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda, Alexis Ramos, Errol Gillette , Eddy Matos

Mar 19, 2024

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with Eric and our team. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

March 07, 2024

Dealership Rating
Employee Rating

Always friendly staff looking to accommodate your comfort and needs. At Nissan I always feel comfortable and satisfied when I leave. More

by elvis.aviles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Matos

Mar 07, 2024

Universal Hyundai responded

Elvis, We are so glad that Eric had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

January 23, 2024

Dealership Rating
Employee Rating

Terrible experience. I bought a lemon, and they will do nothing to help, still owe over 10,000 dollars which I will be paying 385.15 for the next two years for a car tha More

by sneyermarnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2024

Universal Hyundai responded

Marnie, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Gina Nava Reputation Manager gnava1@universalhyundai.com

January 17, 2024

Dealership Rating
Employee Rating

I’m very pleased with my experience at the dealership. I was treated like family and they were very patient throughout the entire process. More

by Steven Navarro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Cacciola

Jan 18, 2024

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team, Steven. We're glad to hear we delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 27, 2023

Dealership Rating
Employee Rating

Excellent , professionalism , Great customer service. Five stars all the way !!! Thank you for a fantastic experience ! More

by mariot37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Cacciola

Nov 27, 2023

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 09, 2023

Dealership Rating
Employee Rating

The staff is polite and professional. They worked with me as an awesome team work to find the best deal and helped me to the maximum. More

by minepc78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Kristan , I think Juan took care of me. He is Colombian and he did awesome!

Nov 09, 2023

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

November 05, 2023

Dealership Rating
Employee Rating

Amazing amazing experience matos was amazing miguel was super talented he knows what he is Doing , definitely coming back next upgrade More

by Aleyankee13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2023

Universal Hyundai responded

Thank you so much for choosing Universal Hyundai! Congrats on your new purchase, and let us know if we can be of any more assistance! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

Nov 05, 2023

Aleyankee13 responded

Amazing service miguel matos and alexis did everything extremely Good

1

Dealership Inventory (492 Vehicles)

used 2021 Nissan Rogue car, priced at $19,282
2021 Nissan Rogue
used
Super Black exterior
CVT
Front-wheel Drive
used 2021 Ford Mustang car, priced at $23,998
2021 Ford Mustang
used
Race Red exterior
Automatic
Rear-wheel Drive
used 2020 Hyundai Santa Fe car, priced at $23,199
2020 Hyundai Santa Fe
used
Twilight Black exterior
Unknown
Front-wheel Drive
new 2024 Hyundai Palisade car, priced at $51,218
2024 Hyundai Palisade
new
Sierra Burgundy exterior
Automatic
Front-wheel Drive
used 2018 Acura MDX car, priced at $21,990
2018 Acura MDX
used
White Diamond Pearl exterior
Automatic
Front-wheel Drive
used 2021 Kia Rio car, priced at $13,489
2021 Kia Rio
used
Steel Gray exterior
Unknown
Front-wheel Drive