Alexis Ramos

As soon as we arrived we were immediately attended to and William Sanchez was very professional. William Sanchez was very professional. More

by sandracbranco Verified Customer Verified Customer

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Professionals and friendly costumer services and knowledgeable and patience clean business manager have the best skills and advice they deliver task clients satisfaction very happy with results. I knowledgeable and patience clean business manager have the best skills and advice they deliver task clients satisfaction very happy with results. I will continue buying from universal Hyundai. More

by ESPINOSACORA33 Verified Customer Verified Customer

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Mr Eddy Matos excellent sale person he helped me find my car with lower payment thank very much for you help Mr Matos car with lower payment thank very much for you help Mr Matos More

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Very kind and friendly staff Service. I was pleased with the service I received from this place...Exceptional Customer Service. Very helpful.. I was pleased with the service I received from this place...Exceptional Customer Service. Very helpful.. More

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Different that other. I preferred the Universal Nissan atmosphere and deals in negotiations perspective. Needs improvement. I preferred the Universal Nissan atmosphere and deals in negotiations perspective. Needs improvement. More

by JenCamacho Verified Customer Verified Customer

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The dealership is, to a person, very friendly. They are respectful and take time explaining everything, from the features on the cars to the different warranty options. We did not feel pressured They are respectful and take time explaining everything, from the features on the cars to the different warranty options. We did not feel pressured and felt more like we were among friends. More

by MIKEM9918B Verified Customer Verified Customer

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I am disgusted with Alexis Ramos. I told him I wanted the finance to be with McCoy credit union, because the interest rate is 7.5%, and the manager stated the McCoy rate of 7.5% does I told him I wanted the finance to be with McCoy credit union, because the interest rate is 7.5%, and the manager stated the McCoy rate of 7.5% does not exist and that is best to go with Addiction. Because the lowest rate was actually 7.99%. In the end Alexis went behind my back and I ended up receiving a rate of 9.69%. I was never notified of these changes and it was never the agreement. I am not happy, I was lied to! I will never purchase a car with Hyundai universal Deerfield Orlando ever again and will never recommend it anyone. My credit score is excellent, I did not deserve this at all. Thank you More

by Raysa Verified Customer Verified Customer

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Amazing amazing experience matos was amazing miguel was super talented he knows what he is Doing , definitely coming back next upgrade super talented he knows what he is Doing , definitely coming back next upgrade More

by Aleyankee13 Verified Customer Verified Customer

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We experienced a small hiccup along the way with our new vehicle. The folks at Hyundai made it right and were very supportive and helpful. I couldn’t recommend their sales team more. vehicle. The folks at Hyundai made it right and were very supportive and helpful. I couldn’t recommend their sales team more. More

by ERINBOOTS Verified Customer Verified Customer

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Great overall experience. Eddy Matos helped me greatly throughout the process. Sales manager Alexis helped as well. Both were upfront and honest and worked to make the deal ha Eddy Matos helped me greatly throughout the process. Sales manager Alexis helped as well. Both were upfront and honest and worked to make the deal happen. I would recommend Universal Hyundai! More

by Austin Wallace Verified Customer Verified Customer

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