Carlos Robles | Page 11

The check engine warning light came on the new qx 80So i The check engine warning light came on the new qx 80 So i called service center and they provided the service right away without a reservation Serv The check engine warning light came on the new qx 80 So i called service center and they provided the service right away without a reservation Service was fast and solved the problem exactly More

by Jay Verified Customer Verified Customer

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I needed new wheel lock to change my flat tire, they got my wheel lock and tire fixed in 30min without an appointment. Amazing customer service. my wheel lock and tire fixed in 30min without an appointment. Amazing customer service. More

by WANGJACKSON3 Verified Customer Verified Customer

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Great people and place to get service on my vehicle definitely going back for what ever I need done for my car very knowledgeable workers. definitely going back for what ever I need done for my car very knowledgeable workers. More

by Clos1948 Verified Customer Verified Customer

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Thank you for the kind service.But, When I first signed Thank you for the kind service. But, When I first signed the car and the service content was different, I was embarrassed. Because the owner has cha Thank you for the kind service. But, When I first signed the car and the service content was different, I was embarrassed. Because the owner has changed, the service is not free. I got back a little discount. More

by CRBRTMJ Verified Customer Verified Customer

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The service was very good.My only complaint is that The service was very good. My only complaint is that you’re requesting the customer to write this essay before they can submit their ratings The service was very good. My only complaint is that you’re requesting the customer to write this essay before they can submit their ratings More

by KULLER Verified Customer Verified Customer

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Their efficient and helpful. Willing to find workable solutions for issues dealing with my vehicle. Totally appreciate the service I received from them, glad I made the right choice in buying from this l solutions for issues dealing with my vehicle. Totally appreciate the service I received from them, glad I made the right choice in buying from this location. More

by DANIELLGENTRY Verified Customer Verified Customer

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I got my Infiniti QX 50 a year ago I have always received the best service they’ve been very courteous and very helpful I would recommend this dealership to all of my friends and family the best service they’ve been very courteous and very helpful I would recommend this dealership to all of my friends and family More

by LEMONST66 Verified Customer Verified Customer

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Excellent service and staff. Wilson is absolutely the best. He is professional and knowledgeable. I would highly appreciate Infiniti of South Bay and plan to get another Infiniti in the near future! best. He is professional and knowledgeable. I would highly appreciate Infiniti of South Bay and plan to get another Infiniti in the near future! More

by MJACKSON651 Verified Customer Verified Customer

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I really appreciate the service that I received. From understanding of what my vehicle needs and covering all of my concerns. I look forward to coming back for my next service. understanding of what my vehicle needs and covering all of my concerns. I look forward to coming back for my next service. More

by Zach Maynard Verified Customer Verified Customer

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Took my car for an oil change and when I got it back they had knocked off some ambient LED lights that I had installed under the dashboard and they yanked off the clips in the front where you attach the mats had knocked off some ambient LED lights that I had installed under the dashboard and they yanked off the clips in the front where you attach the mats do they can stay in place. I took it back to get that fixed and I was accused of doing that myself. This is the 3rd Infiniti I have owed. We bought a $40,000 usd car and we have been accused of trying to scam the dealer ship of a $10 usd clip?? Once they stop wasting my time and have me take off work to fix my car only to have me re-schedule because they didn’t have the clips to installed I don’t think I will ever go back ro this dealer ship. The service manager Carlos was the one that insinuated that I was the one that broke the clips. very humiliating. Terrible customer service ethics. I do not want to speak to him again, I requested to speak to another manager after I was insulted of lying. if you want to get more feedback please feel free to contact me. I will never refer a family member or a friend to this dealer ship for service. Your manager Russ is an outstanding manager he will be the only reason if I ever consider buying another Infiniti from you again. Regards, George Guerrero More

by KARMENGS Verified Customer Verified Customer

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