Carlos Ortega
Carlos Ortega at Cobb County Toyota

Carlos Ortega

Service Advisor

Cobb County Toyota

2111 Barrett Lakes Blvd
Kennesaw, GA 30144

4.7
270 Reviews
4.7

270 Reviews

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270 Reviews of Carlos Ortega

November 24, 2024

Dealership Rating
Employee Rating

Everytime I am here they treat me like family. Literally like a family member. I was took care at the highest level and always will return and continue to recommend sales and service to people aro More

by brendan Lazaroff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

November 24, 2024

Dealership Rating
Employee Rating

Thank you for changing my oil in my 2010 FJ cruiser. I was worried about the oil and you took care of it More

by BOBJONELL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 21, 2024

Dealership Rating
Employee Rating

Carlos is awesome! ! He's very patient, explains details clearly so they are understood and he doesn't make me feel like I stupid! He is super nice! More

by JMEDWARDS30081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Silvers

November 20, 2024

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Employee Rating

I have been coming to this location since 1995. I am always pleased with their services although people I have consulted with at the beginning have retired from work. More

by swapan mondal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

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Employee Rating

They were very professional. I didn't have to wait long. They took care of me. I was very satisfied More

by ms.pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 16, 2024

Dealership Rating

The advisor was professional and kept me informed on the progress and cost of the repairs. The work was done well and on time, very pleased. More

by hkroutjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 14, 2024

Dealership Rating
Employee Rating

I got replaced front brake. I was told there will not be shop charge, but it was charged! More

by nov1234
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

November 12, 2024

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Employee Rating

My experience at Cobb County Toyota is always a great one. I am a satisfied customer. More

by SHICA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Magerl, Simon Chan

November 10, 2024

Dealership Rating
Employee Rating

I've been going to Cobb County Toyota for a while. Even though I don't own it, I consider this MY Dealership. Don't change a thing! More

by rusty.thomp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2024

Dealership Rating
Employee Rating

The service employee was efficient and friendly. The service waiting area was clean. There was a light bulb that buzzed consistently. More

by tn185111
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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