168 Reviews
Write a Review168 Reviews of Carlos Alejo
December 31, 2024
This dealer the people are very bad they never said the true no honest no good service nothing. true no honest no good service nothing. More
Other Employees Tagged: Joseph Mnassa, Gina Carpio, Jose Navedo, Jairo Paez, Ayoub Lazaar, Salah mani, Joshua Fernandez
December 30, 2024
Great place to buy a car or truck! ! Every one was so helpful and kind. The sales manager is the best. ! Every one was so helpful and kind. The sales manager is the best. More
Other Employees Tagged: Fiyin Adeyeye
December 28, 2024
Gina and her team are amazing. Everytime the service is outstanding. The service department is the only reason I still buy Kia Everytime the service is outstanding. The service department is the only reason I still buy Kia More
Other Employees Tagged: Gina Carpio, Shelby Bishop
December 28, 2024
Todo estuvo bien. La atención al momento que llegue y la pronta solución a mi problema por Garantía. Excellent! La atención al momento que llegue y la pronta solución a mi problema por Garantía. Excellent! More
Other Employees Tagged: Mathew Westberg
December 23, 2024
Just terrible car wasn't prepared properly. Car was empty on gas. Plastic was found inside car everywhere. Tires were all super low which it locked car in place. No valve stem colors on any Car was empty on gas. Plastic was found inside car everywhere. Tires were all super low which it locked car in place. No valve stem colors on any tire. No call backs from dealer. More
Other Employees Tagged: Joshua Fernandez
December 21, 2024
They have no commitment of words, no respect for the customer, They weren't honest, My problem is the sales department and managers customer, They weren't honest, My problem is the sales department and managers More
Other Employees Tagged: Oussama Alhyane, Luigi Nicoloso, Joshua Fernandez
December 20, 2024
My service took 6 hours to complete. I scheduled an appointment for a recall to replace a fuse, and used a coupon for an oil change, tire rotation, and car wash. I was informed the fu I scheduled an appointment for a recall to replace a fuse, and used a coupon for an oil change, tire rotation, and car wash. I was informed the fuse was not in stock and we had to wait for one to be delivered. I SPECIFICALLY SCHEDULED THE APPOINTMENT FOR THIS ITEM AND YOU DIDN'T CHECK TO SEE IF IT WAS IN STOCK FIRST? Without a lift or special tools I could have done this job myself in half the time. The porter wasn't available, this was the main reason I used to come to this dealership. No one knew where the porter was. I had to take an Uber so I could attend a meeting. Further increasing overall cost. I noticed multiple fees, like document retention and shop fees. Further inflating the cost. Interestingly enough, I stopped coming to this dealership when I wanted to claim warranty on my tires i bought here and was denied because I didn't have receipts and the dealership did not have records dating back to when I bought the tires. Discount Tire Co has all my records from a decade ago and I never had this problem with them, or had to pay a fee for this. If it were not for the recall, I never would have come back. Picked up my car, and it had not been washed. So 6 hours and you still didn't complete everything. I hope the oil was actually changed and the tires rotated. Will continue to avoid this dealership More
Other Employees Tagged: Gina Carpio
December 18, 2024
Service was pretty quick around 2 hours. Workers are a little slow and quiet. They don’t have the best attitude. Workers are a little slow and quiet. They don’t have the best attitude. More
Other Employees Tagged: Gina Carpio, Joshua Fernandez
December 18, 2024
Very caring and genuinely interested in the needs of their customers. Pleasant and respectful staff. The dealership is clean and well maintained. Always a pleasure whenever I have to visit the dealershi their customers. Pleasant and respectful staff. The dealership is clean and well maintained. Always a pleasure whenever I have to visit the dealership. More
Other Employees Tagged: Gina Carpio, Joshua Fernandez, Shelby Bishop, Fiyin Adeyeye
December 13, 2024
Ever since I bought my vehicle there 3 years ago all I've had are problems with it. I had to replace my transmission, alternator and I was quoted over 3k to replace my oil pan, had are problems with it. I had to replace my transmission, alternator and I was quoted over 3k to replace my oil pan, More
Other Employees Tagged: Shelby Bishop, Hector Rodriguez