Carlos Alejo
Carlos Alejo at Greenway Kia East
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Carlos Alejo

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
241 Reviews
4.5

241 Reviews

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241 Reviews of Carlos Alejo

May 02, 2025

Dealership Rating
Employee Rating

The gentleman who took my keys when I first got there was super nice and also the gentleman who checked me in was wonderful! I’ve always had the best service when bringing my vehicle to Kia on East Colonial! More

by MOREAU0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East provided you with such excellent service! Thank you for your kind words and continued trust in us. We look forward to serving you again on East Colonial!

May 01, 2025

Dealership Rating
Employee Rating

Everybody was nice and they serviced my car very efficiently. They even washed it upon return! More

by GIORDANOC2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Greenway Kia East responded

We are happy to hear from you! Thank you for choosing Greenway Kia East and for sharing a positive review. Drive safely!

April 30, 2025

Dealership Rating
Employee Rating

The main reason we chose to buy out our lease on our Kia was because of the excellent service provided by Kia east. Gina is the best! More

by Hunterlauren1319
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Greenway Kia East responded

We're delighted to hear that Gina and the Greenway Kia East team provided you with excellent service, leading to your decision to buy out your lease, Hunter. Thank you for choosing us!

April 30, 2025

Dealership Rating
Employee Rating

Gina the service manager is the best! Kia east is lucky to have her. Very kind and communication is top notch. More

by Hunterlauren1319
Recommend Dealer
Yes
Apr 30, 2025

Greenway Kia East responded

We're delighted to hear that Gina provided top-notch service at Greenway Kia East! Thank you for recognizing her efforts and sharing your positive experience with us.

April 28, 2025

Dealership Rating
Employee Rating

When I first purchased my car, it was working perfectly for less than 24 hours before the dashboard unexpectedly froze. I took the vehicle to Greenway Kia East, where the team promptly identified and resol More

by Info@gldncreatives.com
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gina Carpio

Apr 29, 2025

Greenway Kia East responded

Thank you for sharing your experience with us! We're glad our Greenway Kia East team could promptly resolve the issue and ensure everything was set right. Your satisfaction is important to us, and we appreciate your understanding throughout the process. Safe travels ahead!

April 26, 2025

Dealership Rating
Employee Rating

When I booked for 8:00am on Thursday and requested a shuttle I was not told the shuttles only started at 9:00am. The staff were friendly and very responsive to my requests, lowering the car to show me t More

by VAIAATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye

Apr 28, 2025

Greenway Kia East responded

I'm sorry to hear about the communication issues and concerns with your vehicle. While I'm glad our staff was friendly, it's disappointing that we didn't follow through on providing timely assistance for your noise concern. We value clear communication and customer peace of mind, so please reach out directly if you need further help or have any questions before your next appointment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

April 24, 2025

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Employee Rating

Awesome customer service ! Every one was super nice and friendly and you could reach someone to for help at anytime More

by alexiswhite4766
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Greenway Kia East responded

We're delighted to hear you had such a positive experience with our team at Greenway Kia East! Providing friendly and accessible service is what we strive for. Thanks for the great feedback!

April 24, 2025

Dealership Rating
Employee Rating

Always very helpful and consumer friendly 😊 Both the General Manager and Carlos were great and always make me feel I'm welcome. More

by JAMESMUNTARI83
Recommend Dealer
Yes

Other Employees Tagged: Hicham Belharsa, Yoannel Gandia

Apr 25, 2025

Greenway Kia East responded

James, we're delighted to hear that our team at Greenway Kia East made you feel welcome and provided helpful service. Thanks for sharing your experience!

April 15, 2025

Dealership Rating
Employee Rating

Always work with me and any problem they salves it right There still no problem I can say More

by Citoeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Fernandez

Apr 16, 2025

Greenway Kia East responded

All of us at Greenway Kia East are happy to see this wonderful feedback! Thanks for the awesome review!

April 15, 2025

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Employee Rating

Very nice staff quick and efficient they attended to all my needs and answered all my questions. More

by RILEYNELSON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2025

Greenway Kia East responded

Riley, thank you for visiting Greenway Kia East! We're happy to hear this positive feedback.

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