Carlos Alejo

Great and professional team. Son muy eficientes. Siempre salgo complacida con los servicios ofrecidos. Gracias a todos. Son muy eficientes. Siempre salgo complacida con los servicios ofrecidos. Gracias a todos. More

by Dayami Verified Customer Verified Customer

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Shelby and the team are always exceptionally attentive and courteous. She provides outstanding service every time I visit to address any matter related to my Sportage. and courteous. She provides outstanding service every time I visit to address any matter related to my Sportage. More

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I was very pleased with my visit. Everyone was very welcoming and professional. They provided me with quick and excellent service. Thank you for making me feel like a priority. Specia Everyone was very welcoming and professional. They provided me with quick and excellent service. Thank you for making me feel like a priority. Special thanks to Carlos Alejo, Shelby, and Jin!! More

by cochrankheshon Verified Customer Verified Customer

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Had the best experience with Greenway Kia always willing to answer my questions and solve all issues .. to answer my questions and solve all issues .. More

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Enjoyable experience plan to return to the same location. Extremely helpful and hope to get the same people. Extremely helpful and hope to get the same people. More

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Great but I think we should at least clean up car on return good service return good service More

by RFRANTZ987 Verified Customer Verified Customer

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Everyone I spoke to was very kind and understanding, however what they quoted me was way too expensive. Especially after buying my car from you guys 2 months ago. I won't be coming back for service or f however what they quoted me was way too expensive. Especially after buying my car from you guys 2 months ago. I won't be coming back for service or for sales. More

by dominoneveu Verified Customer Verified Customer

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Very simple took my 2018 kia soul because the cars knocking sensor activated which ment the engine was done. Kia Replaced my engine at no cost. Now this my second car that had the same issue, previous knocking sensor activated which ment the engine was done. Kia Replaced my engine at no cost. Now this my second car that had the same issue, previously I had a Kia optima 2012 the fix the car complete no issue took about a month. This time around after I picked up my car which was about 2 weeks after leaving the dealership the drive belt began to screech why would my drive belt screech with a new engine. I drive about three days later to the dealer I speak to Finn which was my service agent come to find out that day that the use the old drive bel on the new engine which absolutely makes no sense when it would be stretch out why would you put it back on the engine thats new it will never work being stretched out and make noise They would not replace it after I spoke to the Assistant manager carlo he Adv I would have to change it which again makes no sense new engine a new drive belt should of been put in from day one from the lifetime warranty the engine has. Avoid Green way kia or any Kia car at all cost service center was no help at all I just change the drive belt my self and going to try to get a refund thru Kia its self. THIS IS MY LAST CAR THAT I WILL EVER BUY THATS KIA BRANDED AFTER GETTING BURN A SECOND TIME AND THE HORRIBLE CUSTOMER SERVICE DEPT. More

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dealership change engine on the car but did not bother to install a new drive belt on the car. they installed the old drive belt of the car which is stretched out and now the engine is actually screeching. t install a new drive belt on the car. they installed the old drive belt of the car which is stretched out and now the engine is actually screeching. they never made an attempt to either call me or let me know that they were installing the old belt drive belt of the car on the 2018 Kia soul that I have now. after I got the car the engine began to screech took it back to the dealer which Carla which is the manager there told me that the end you know the belt is using the old belt I'm like. why did they actually use the old belt when in my previous car the 2012 Kia optima had they change about that's part of the engine belt should have been changed. the drive belt should have been changed. he had no answer More

by Hector Verified Customer Verified Customer

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My experience was great! Kia always takes care of me! thank you so much kia Kia always takes care of me! thank you so much kia More

by KENZIEDOLL Verified Customer Verified Customer

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