Carlos Alejo
Carlos Alejo at Greenway Kia East
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Carlos Alejo

service advisor

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.5
211 Reviews
4.5

211 Reviews

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211 Reviews of Carlos Alejo

March 09, 2025

Dealership Rating
Employee Rating

After driving into service area and giving my keys I was never told to go inside and check in,it would help if person taking my keys instructed me to walk inside and check in. More

by JDIASCHAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye

Mar 10, 2025

Greenway Kia East responded

Thank you for your feedback. We apologize for any confusion during your visit to Greenway Kia East and appreciate the suggestion. We'll work on improving our communication to ensure a smoother experience next time!

March 08, 2025

Dealership Rating
Employee Rating

Super happy with the service I received from JP. JP had me in and out in less than 40 minutes. More

by M.SOSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Greenway Kia East responded

Thank you for leaving JP and Greenway Kia East your positive feedback!

March 03, 2025

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Employee Rating

Carlos was provided excellent customer service. The customer service lounge was very comfortable and inviting. The service to my vehicle was outstanding. More

by RFABII1961
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Greenway Kia East responded

We're delighted to hear that Carlos and the team at Greenway Kia East provided you with excellent service and a comfortable experience. Thank you for sharing your positive feedback!

March 02, 2025

Dealership Rating
Employee Rating

Janphiel at Greenway Kia East was awesome. Great customer service. Just magnificent. I will tell others. More

by RONALDMILLSAP2014
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Greenway Kia East responded

We're delighted to hear that Janphiel provided you with such magnificent service at Greenway Kia East! Thank you for spreading the word and supporting our team. We look forward to seeing you again in the future!

March 02, 2025

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Employee Rating

Service department was very kind. CSR explained services performed and offered informed explanations to my questions regarding the service. Overall very pleased with the service depar More

by Danna Rothgeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Mar 03, 2025

Greenway Kia East responded

Danna, we're delighted to hear that our service department at Greenway Kia East provided you with such a positive experience. Thank you for sharing your feedback!

February 27, 2025

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Employee Rating

Great service! Speedy and efficient. They took care of some recall work and let me know what they suggested as upcoming services. More

by ANTHONYP1126
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Greenway Kia East responded

We're delighted to hear you had a speedy and efficient experience at Greenway Kia East, Anthony! Our team is always here to ensure your vehicle stays in top shape. Thanks for trusting us with your recall work and future service needs!

February 23, 2025

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Employee Rating

They were very patient and helpful. Short wait time. Kept me informed of what is going on. Everybody was engaging and friendly More

by Sewing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Greenway Kia East responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Greenway Kia East provided patient and helpful service. We appreciate your feedback and look forward to serving you in the future!

February 22, 2025

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Employee Rating

Very good customer service! Our car service was done super fast! We were in and out in 40 minutes! Shelby was great! Thank you! We will definitely be going back to KIA on E. Col More

by MARCR790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelby Bishop

Feb 24, 2025

Greenway Kia East responded

Thank you for the fantastic feedback! We're delighted to hear that Shelby and our team at Greenway Kia East provided such efficient service. We look forward to welcoming you back on E. Colonial Drive soon!

February 21, 2025

Dealership Rating
Employee Rating

Good experience. The guy who helped me was kind and went out of his way to help me out with any of my concerns. More

by CPNJ27
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Greenway Kia East responded

We're delighted to hear that you had a good experience at Greenway Kia East! Our team is always here to address any concerns and ensure your visit is pleasant. Thanks for choosing us!

February 21, 2025

Dealership Rating
Employee Rating

even though they did not make it on time, they tried to be so kind to me. More

by Byung Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Greenway Kia East responded

We appreciate your feedback! Thank you for choosing Greenway Kia East, we hope to welcome you back again down the road.

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