Carissa Ferguson

I was in need of a new truck I had called Russ Darrow in Greenfield because they had the one I liked online, I called first thing Tuesday morning and talked to somebody about the vehicle and told him that I Greenfield because they had the one I liked online, I called first thing Tuesday morning and talked to somebody about the vehicle and told him that I needed a vehicle this morning and however out of the five I found online to offer the best deal over the phone was selling a truck today. I told them that they had the closest and one I liked the most and all I needed were pictures of the interior. After two other sales people reach out about the same vehicle and waiting an hour to get pictures of the interior I find out they had the vehicle on the lot for 2 weeks and it hadn't been inspected yet nor detailed. I started all over and came across a totally different truck that was not on my list but was closer and a little bit more money so I called Russ Darrow in Madison and Carissa was a great help and got me into a new truck that day. Great customer service!! More

by BENDERJEFF Verified Customer Verified Customer

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They are so welcoming and understanding! It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me and I am forever grateful. More

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Tried to give me the wrong car at first. Car was done nice, liked the video i got Car was done nice, liked the video i got More

by KENZIE.ELIZABETH.ERICKSON Verified Customer Verified Customer

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Carissa and Tyler were very helpful. Service was very good and I like the car very much. Thanks Service was very good and I like the car very much. Thanks More

by TJBLUESMAN11 Verified Customer Verified Customer

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I just recently purchase a used 2018 Ram and the salesman and women at Russ Darrow were amazing.. everyone was helping and made the experience flawless. Everyone helped in there own way to make the vehicle p and women at Russ Darrow were amazing.. everyone was helping and made the experience flawless. Everyone helped in there own way to make the vehicle purchasing experience great More

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Carissa was very helpful in getting me a fair price for my trade in. She was also very patient as I’m not one to make decisions on a whim. I need lots of time to think it over. Would contact get again for my trade in. She was also very patient as I’m not one to make decisions on a whim. I need lots of time to think it over. Would contact get again for my vehicle needs. More

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Amazing, highly reccomend. It absolutely exceeded my expectations. Loved it. So happy I bought a car from here It absolutely exceeded my expectations. Loved it. So happy I bought a car from here More

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Good salesman, supporting team too slow, disorganized and not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no apparent missions. More

by LASCHE19 Verified Customer Verified Customer

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Dealer ship was great. Went above and behind to make sure we had everything we needed. Went above and behind to make sure we had everything we needed. More

by NUTTERLLR1974 Verified Customer Verified Customer

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Carissa was very attentive and respectful, Went out of her way to get the car I wanted. Highly recommend. her way to get the car I wanted. Highly recommend. More

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