Carissa Ferguson
Carissa Ferguson at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Carissa Ferguson

Salesperson

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.8
14 Reviews

Dealership Experience

1 yr, 3 mos

4.8

14 Reviews

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14 Reviews of Carissa Ferguson

August 18, 2025

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Employee Rating

We have known the DARROW FAMILY for years. First in the early 70s think the Milwaukee area. Now Madison!! Carissa was great. More

by thommesen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

August 02, 2025

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Employee Rating

They were all very helpful and truly cared to find the best deal for me! More

by arroyoashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

August 02, 2025

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Employee Rating

Carissa did a wonderful job helping me find the perfect vehicle! Would highly recommend this dealership and Carissa. More

by Rbillings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 02, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Chad Ellis chad.ellis@russdarrow.com

July 03, 2025

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Employee Rating

I was in need of a new truck I had called Russ Darrow in Greenfield because they had the one I liked online, I called first thing Tuesday morning and talked to somebody about the vehicle and told him that I More

by BENDERJEFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mayweather

Jul 04, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

June 27, 2025

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Employee Rating

They are so welcoming and understanding! It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me More

by anaclaraondoangue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands, Chad Ellis

Jun 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

June 18, 2025

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Employee Rating

Tried to give me the wrong car at first. Car was done nice, liked the video i got More

by KENZIE.ELIZABETH.ERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands, Krisha Saley

Jun 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Kenzie, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

April 11, 2025

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Employee Rating

Carissa and Tyler were very helpful. Service was very good and I like the car very much. Thanks More

by TJBLUESMAN11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

February 14, 2025

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Employee Rating

I just recently purchase a used 2018 Ram and the salesman and women at Russ Darrow were amazing.. everyone was helping and made the experience flawless. Everyone helped in there own way to make the vehicle p More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wallner

Feb 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to get you exactly what you needed, Greg. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

February 12, 2025

Dealership Rating
Employee Rating

Carissa was very helpful in getting me a fair price for my trade in. She was also very patient as I’m not one to make decisions on a whim. I need lots of time to think it over. Would contact get again for More

by emma.jw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business, Emma, and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

February 12, 2025

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Employee Rating

Amazing, highly reccomend. It absolutely exceeded my expectations. Loved it. So happy I bought a car from here More

by alyssasrenee017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

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