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Carissa Ferguson
Carissa Ferguson at Russ Darrow Chrysler Dodge Jeep RAM of Madison

Carissa Ferguson

Salesperson

Russ Darrow Chrysler Dodge Jeep RAM of Madison

3502 Lancaster Dr
Madison, WI 53718

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4.7
10 Reviews
4.7

10 Reviews

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10 Reviews of Carissa Ferguson

June 27, 2025

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Employee Rating

They are so welcoming and understanding! It is my first time purchasing a vehicle and they not only answered all my questions but also calmed my anxiety about it by having patience with me More

by anaclaraondoangue
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands, Chad Ellis

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Jun 28, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Russ Darrow Chrysler Dodge Jeep RAM of Madison are glad to have you as a customer. Chad Ellis chad.ellis@russdarrow.com

June 18, 2025

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Tried to give me the wrong car at first. Car was done nice, liked the video i got More

by KENZIE.ELIZABETH.ERICKSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Sands, Krisha Saley

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Jun 18, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Kenzie, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Pat Deery pat.deery@russdarrow.com Chad Ellis chad.ellis@russdarrow.com

April 11, 2025

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Carissa and Tyler were very helpful. Service was very good and I like the car very much. Thanks More

by TJBLUESMAN11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Kulp, Brittany Secora, Lucas Dendaas, Bryan Kufalk, Alyson Mohr, Rob Jensen, Tyler Johnson, Adam Odor , Pat Deery

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Apr 11, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

February 14, 2025

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I just recently purchase a used 2018 Ram and the salesman and women at Russ Darrow were amazing.. everyone was helping and made the experience flawless. Everyone helped in there own way to make the vehicle p More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Wallner

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Feb 14, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to get you exactly what you needed, Greg. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

February 12, 2025

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Amazing, highly reccomend. It absolutely exceeded my expectations. Loved it. So happy I bought a car from here More

by alyssasrenee017
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 13, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Pat Deery pat.deery@russdarrow.com

February 12, 2025

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Carissa was very helpful in getting me a fair price for my trade in. She was also very patient as I’m not one to make decisions on a whim. I need lots of time to think it over. Would contact get again for More

by emma.jw
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Recommend Dealer
Yes
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Feb 12, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business, Emma, and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

February 03, 2025

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Good salesman, supporting team too slow, disorganized and not accurate. Took over 2+ hours to pick up vehicle due to errors and disorganized process. During that time many employees wondering around with no More

by LASCHE19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Phillips, Tyler Johnson, Matthew Sands, Krisha Saley , Robert Reid

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Feb 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Pat Deery pat.deery@russdarrow.com

January 31, 2025

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Dealer ship was great. Went above and behind to make sure we had everything we needed. More

by NUTTERLLR1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lucas Dendaas, Chris Ziegler

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Feb 03, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

January 27, 2025

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Carissa was very attentive and respectful, Went out of her way to get the car I wanted. Highly recommend. More

by gvyse808
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. Cassia and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Pat Deery pat.deery@russdarrow.com

January 27, 2025

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I felt Carissa took great care of my vehicle needs ! She was very patient and was very thorough! I felt like i knew Carissa for a long time and I just met her in this car buying process! Everyone at Rus More

by Krystal
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Krystal, It's great to hear that Carissa and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

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