Caleb Vroonland

We really enjoyed manager and sales associate meeting us where we were at. We appreciate that we weren’t ignored. where we were at. We appreciate that we weren’t ignored. More

by OLGUINE83 Verified Customer Verified Customer

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Good experience. Was looking for specific truck. They kept me updated on when would be in and got me in and out. Was looking for specific truck. They kept me updated on when would be in and got me in and out. More

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The best car buying experience I have ever had they did everything possible to make sure we got a great deal and made everything so easy I definitely recommend town East ford to all my friend s and family. everything possible to make sure we got a great deal and made everything so easy I definitely recommend town East ford to all my friend s and family. World start customer service from the receptionist to the sales man and manager the relentless determination to make us happy and give us the best possible results. Town East ford has a great team they even stayed late to finish the paperwork 5 star review! More

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Kevin was amazing to work with. He found me the exact SUV that I wanted. If you need a vehicle Kevin is the man. He found me the exact SUV that I wanted. If you need a vehicle Kevin is the man. More

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Every time I’ve gone to the service center I’ve had an amazing experience. The service manager Krista is amazing and ensures that customers are well taken care of. She assisted me in securing a rental. amazing experience. The service manager Krista is amazing and ensures that customers are well taken care of. She assisted me in securing a rental. More

by MC Verified Customer Verified Customer

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Initially I gave the sales person a 5 star. They hit you with this as soon as you have signed. Even before car is delivered and features explained-or not. My buying experience turned out to be They hit you with this as soon as you have signed. Even before car is delivered and features explained-or not. My buying experience turned out to be bad. Initially while buying everything was good, friendly etc. The salesman failed to notify me that they had added LOJACK to the car and charged me for it. There were five pages during the signing process that were blank which I was asked to sign. I was told supposedly what they were. I have no idea actually and never should have signed them. No paper copies were provided. The credit mgr mentioned that I had LoJack at the end never mentioning the charge. When I later questioned him about it he said the sales person, Caleb, should have said something. He didn’t. We had plenty of time for him to do so. He talked about his wife, his father-the former superintendent of schools, etc but never mentioned LoJack or the charge. Boris, the credit mgr, said it couldn’t be undone but he would talk to the sales person and see what they said. I left a message for Caleb. Not returned. I sent an email to the ONLY email I could find and it was not returned. In addition $300 was added to the car for a part I did not want which was a misunderstanding. Then I was told it wasn’t added. Then when there was a problem which I did need another part they said they would apply the $300 To it. In the end I did not get the part out on, which I told service, left a message for Caleb, and requested a refund. Again I have heard nothing. All this to say there will not be a repeat customer to this dealership. More

by Chevy owner Verified Customer Verified Customer

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Had a great experience with Town East Ford. They had the vehicle I wanted and met a fair deal to leave with it. Would repeat again when ready for a vehicle. They had the vehicle I wanted and met a fair deal to leave with it. Would repeat again when ready for a vehicle. More

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I spoke with several in sales. Gamaliel sent me a photo of the truck and let me drive it. I liked the truck but got up to leave when he brought out the first figures. I don't under Gamaliel sent me a photo of the truck and let me drive it. I liked the truck but got up to leave when he brought out the first figures. I don't understand that shock and awe approach. I ques you want me to think your really working hard to get a deal but I know you have parameters. I don't feel I got a good deal but got the truck I need and enjoyed the fellowship with you and the guys. Your a personable group and did a good job. Best of luck More

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Under promised, over delivered. Great service, Worked hard to get me financed and rolling to meet appointment Great service, Worked hard to get me financed and rolling to meet appointment More

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This was the first dealership in my area that had a Ranger available to test drive. I had planned to order one thru the local dealership in my town, but the salesman at Town East was so nice and helpfu Ranger available to test drive. I had planned to order one thru the local dealership in my town, but the salesman at Town East was so nice and helpful, and great to work with that I decided to go ahead and order thru him. More

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