705 Reviews
Write a ReviewDealership Experience
10 yrs, 7 mos
Industry Experience
14 yrs, 11 mos
Languages Spoken
English
Spanish
705 Reviews of Bruce Rosales
November 07, 2023
Service not that great. Waited over 2 hours for oil change and then had to ask if my car was done. Waited over 2 hours for oil change and then had to ask if my car was done. More
Other Employees Tagged: Freddy Padilla, Eduardo Castillo
November 03, 2023
ALWAYS GOOD SERVICE AND OUT OF THERE IN A TIMELY MANNER. BRUCE IS TOP TIER. BRUCE IS TOP TIER. More
Other Employees Tagged: William Hughes, Freddy Padilla, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo
November 02, 2023
Excellent service. No pressure from dealer agents. The environment made me comfortable. I will use this site again. No pressure from dealer agents. The environment made me comfortable. I will use this site again. More
Other Employees Tagged: William Hughes
November 01, 2023
Bruce is always happy to see his customers. He is very informative and does right for his customers He is very informative and does right for his customers More
Other Employees Tagged: Jason Forkins
October 31, 2023
He kept me informed throughout the service just how much longer I would be waiting longer I would be waiting More
Other Employees Tagged: Freddy Padilla , Neil Dimaso
October 29, 2023
A good experience as ususal. Staff is always pleasant and helpful. Only negative is that the special coupon was to include a car wash and vacuum but was disappointed to not see a Staff is always pleasant and helpful. Only negative is that the special coupon was to include a car wash and vacuum but was disappointed to not see any evidence of either but other than that a positive experience. More
October 23, 2023
Great service quick and staff very nice. Waiting room very comfortable. Car was very clean upon return Waiting room very comfortable. Car was very clean upon return More
Other Employees Tagged: William Hughes, Freddy Padilla, Eduardo Castillo, Nicholas Marin , Kelsey Cimillo
October 23, 2023
While dropping car off I left coupon, when I was called that car was ready I asked if coupon was applied, it hadn’t been but was told it would be added. When I got there it still hadn’t been added. Then I that car was ready I asked if coupon was applied, it hadn’t been but was told it would be added. When I got there it still hadn’t been added. Then I had to wait for a manager etc. This is not the first time while trying use a Toyota coupon that if I didn’t ask each time the coupon would not have been added. More
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