85 Reviews
Write a Review85 Reviews of Brent Gustafson
August 29, 2024
For the 45 years that I have owned vehicles I have never had such great service that I recently experienced at Ocala BMW. The level of hospitality the moment we walked into the dealership, to a casual conve had such great service that I recently experienced at Ocala BMW. The level of hospitality the moment we walked into the dealership, to a casual conversation with Wheatley our Sales Agent, to the impeccable waiting area with well stocked treats, to the professionalism of the level of service was beyond expectations. In addition the inspection video raised the level of trust and comfort to the whole experience. We can’t wait to share this experience with friends nor can’t wait to return. More
Other Employees Tagged: Robert Czaplicki, Emanuel Tortorici , Sheik Bakhsh, Wheatley
August 08, 2024
Professional, friendly staff - exceptionally clean facility - Nick, the service adviser was awesome - worked to get repairs covered under my extended warranty facility - Nick, the service adviser was awesome - worked to get repairs covered under my extended warranty More
Other Employees Tagged: Nick - 5 stars -he was absolutely excellent - went above and beyond getting my extended warranty to pay for repairs
August 07, 2024
Great people, great service, this is why I keep going back to BMW of Ocala. back to BMW of Ocala. More
Other Employees Tagged: Emanuel Tortorici
August 05, 2024
BMW in general and BMW in Ocala are fist class organization. they met or exceeded every expectation. organization. they met or exceeded every expectation. More
Other Employees Tagged: Robert Czaplicki, Emanuel Tortorici , Sheik Bakhsh
August 01, 2024
Aways pleased with the service at BMW Ocala. Brent is a pleasured to work with and always explain in detail what work is recommended and complies with my recommendations as to what I want done. Brent is a pleasured to work with and always explain in detail what work is recommended and complies with my recommendations as to what I want done. More
July 31, 2024
I was able to leave my car Friday night had my brake fluid flush Saturday morning. I was sent a video explaining about my tires, brakes etc then picked my car up Saturday afternoon. Great to know my car fluid flush Saturday morning. I was sent a video explaining about my tires, brakes etc then picked my car up Saturday afternoon. Great to know my car is being completely taken car of Thank you BMW. More
Other Employees Tagged: Robert Czaplicki
July 29, 2024
This is the best automobile dealership I have ever patronized. My most recent visit was totally positive as usual. My service manager, Brent Gustafson, always goes above and beyond the call of duty patronized. My most recent visit was totally positive as usual. My service manager, Brent Gustafson, always goes above and beyond the call of duty to accomodate me. More
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