Brady Keys
Brady Keys at Gene Messer Toyota

Brady Keys | Page 23

General Manager

Gene Messer Toyota

6102 19th St
Lubbock, TX 79407

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4.7
245 Reviews
4.7

245 Reviews

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245 Reviews of Brady Keys

February 22, 2025

Dealership Rating
Employee Rating

Arrived for an 9 o’clock appointment was immediately lead in the Service Bay. They took down my information and I told him I would wait for service to be completed in the customer waiting area. The represent More

by bkstaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Gene Messer Toyota responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

Dealership Rating
Employee Rating

Always great to work with. Everyone should have such great service and very timely of course More

by tim mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Gene Messer Toyota responded

Hello Tim, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 19, 2025

Dealership Rating
Employee Rating

This is our third time buying a car from here and they always do exceptionally well with service! More

by sheena.lynn.maughan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean and Austin Abbott

Feb 21, 2025

Gene Messer Toyota responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

February 19, 2025

Dealership Rating
Employee Rating

Nice experience Bryan helped with kind professional promptness and service was quick and precise work. More

by bobh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan

Feb 21, 2025

Gene Messer Toyota responded

Hi, we're happy to hear you had such a positive experience with Bryan! Feel free to reach out to us if you need anything. Have a wonderful day.

February 18, 2025

Dealership Rating
Employee Rating

Prompt , courteous & informative . They put me right in queue and showed me to a comfortable waiting area. More

by zee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Gene Messer Toyota responded

Hi Zee, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Dealership Rating
Employee Rating

Dealership building is incredible and the employees are kind and courteous. From the second I stepped foot onto the lot, I was greeted by multiple sales people. More

by Rodi2208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 19, 2025

Rodi2208 responded

Jake is the man. Especially on his scooter!! :) He made the process super easy to understand and answered every question I had before making a decision.

February 12, 2025

Dealership Rating
Employee Rating

Always very very friendly, great great service very. very knowledgeable and great great customer's service More

by 59Tambo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Gene Messer Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Toyota! We are always more than happy to assist you if anything else comes up. Take care!

February 09, 2025

Dealership Rating
Employee Rating

Fue excelente el servicio dealer y del vendedor Gerardo, gracias a él pude comprar mi Toyota More

by Edel Alejandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerardo es un excelente vendedor ⭐️⭐️⭐️⭐️⭐️

Feb 12, 2025

Gene Messer Toyota responded

Hola Edel, gracias; ¡Apreciamos sus comentarios! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de poder ayudar!

January 14, 2025

Dealership Rating
Employee Rating

Very friendly acted as though they cared about me as a customer. Salesman was great and young man in finance was prompt easy to deal with More

by larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Aherain. Don Smith

Jan 16, 2025

Gene Messer Toyota responded

Hello Larry, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2024

Dealership Rating
Employee Rating

Great dealership with great service and management! The dealership is very clean with very respectful employees. Only dealership where they hold the door open for you. First class business! More

by Stevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Randall - Great!

Jan 02, 2025

Gene Messer Toyota responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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