Brady Keys

Bryan. , my. Service. Advisor took. Excellent.care of me during my service visit . High. Regards. Thank you Bryan, Tom. Vrska , my. Service. Advisor took. Excellent.care of me during my service visit . High. Regards. Thank you Bryan, Tom. Vrska More

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They focused on my needs and concerns and addressed them 100 percent with a smile and a handshake. 100 percent with a smile and a handshake. More

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Lubbock Texas. . Amanda in services was not very helpful and actually forgot about me when I went to pick my vehicle up. I waited 30+ minutes another associate broug . Amanda in services was not very helpful and actually forgot about me when I went to pick my vehicle up. I waited 30+ minutes another associate brought me the WRONG CAR and I finally got help from someone else and had my car within seconds while Amanda was no where to be found.. More

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Easy to make an appointment, oil change was done in timely manner and check out was quick. Really great service department! timely manner and check out was quick. Really great service department! More

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This is the 5th new vehicle I've purchased from Gene Messer Toyota! And I never take the cars anywhere else for service! I love Toyota vehicles and I love My Dealership❤️ Messer Toyota! And I never take the cars anywhere else for service! I love Toyota vehicles and I love My Dealership❤️ More

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No hassle transaction in working with my sales rep. He was informed and not pushy. He was informed and not pushy. More

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Always efficient. Polite and knowledgeable service reps who listen and respect your time. Great communicators. Polite and knowledgeable service reps who listen and respect your time. Great communicators. More

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I took my Tacoma into another shop to get the ac fixed. They replaced broken parts but the AC still didn’t stay on. So I took it to Group-1: they ordered the same parts and said the problem was because the They replaced broken parts but the AC still didn’t stay on. So I took it to Group-1: they ordered the same parts and said the problem was because the other parts weren’t OEM. I was so xxxxxx. I was planning to sue the first shop. But when Toyota went in to replace the brand new aftermarket parts they found that the wires to the AC condenser were damaged. They spent the time repairing the wires, didn’t replace the part like they had planned, and saved me money. They fixed the problem the other shop failed to fix. They were honest. They saved me money. More

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Friendly fast service provided by the sales person and sales assistant manager. Both were attentive and helpful in making this experience special! sales assistant manager. Both were attentive and helpful in making this experience special! More

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Everyone was very nice & helpful! First time here. Service took less time than expected. Will use again. First time here. Service took less time than expected. Will use again. More

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