Great communication from the problem to the price and
done on time. Have been going there for years and will continue to do so
done on time. Have been going there for years and will continue to do so
More
by Augustine
Service Price Transparency
Other Employees Tagged:
Jesse
Jul 24, 2026 -
Gene Messer Toyota responded
Hi Augustine, thank you so much for your positive comments about Group 1 Toyota Hub City! If you have any further questions, please give us a call. We're always happy to help!
I had an excellent experience buying my car from Group 1
Toyota. Nieves Garcia was friendly, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all my questions, kep
Toyota. Nieves Garcia was friendly, knowledgeable, and made the entire process easy and stress-free. He took the time to answer all my questions, kept me informed every step of the way, and helped me find the perfect vehicle for my needs. I truly appreciate his professionalism and outstanding customer service. I highly recommend Nieves Garcia and Group 1 Toyota to anyone looking for a great car-buying experience!
More
by luciocastro16
Jul 22, 2026 -
Gene Messer Toyota responded
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Got a nail in the tire, went in to get 4 new tires since
it was around that time anyway. The guys here sold me three tires left the spare and the flat tire. Never returning here to these geniuses.
it was around that time anyway. The guys here sold me three tires left the spare and the flat tire. Never returning here to these geniuses.
More
by Gerardo
Service Price Transparency
Jul 21, 2026 -
Gene Messer Toyota responded
Thank you for bringing this to my attention. I apologize for the mixup. If you would like to discuss the situation further, please reach out to me directly. Thank you for your time.
Dave Randall
Service Director
Group 1 Toyota Hub City
806-687-1252
drandall@group1auto.com
Jul 21, 2026 -
Gerardo responded
Give me a break. I called, I texted. Zero response. Zero.
Save your useless cut and paste apology.
David Kirkham was very professional,knowledgeable and
personable. He conscientiously addressed my questions and kept me informed all through the process with my 2026 Tundra. I will gladly do business wit
personable. He conscientiously addressed my questions and kept me informed all through the process with my 2026 Tundra. I will gladly do business with him in future visits to the dealership.
More
by ptilson9
Service Price Transparency
Other Employees Tagged:
David Kirkham
Jul 17, 2026 -
Gene Messer Toyota responded
Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional, friendly, helpful, very nice people, the
bathrooms are 100+/100, nicest bathrooms I’ve ever seen in a car dealership. If you need a salesperson, use Amanda Walker. She’s the best!
bathrooms are 100+/100, nicest bathrooms I’ve ever seen in a car dealership. If you need a salesperson, use Amanda Walker. She’s the best!
More
by kim.turner.pole
Other Employees Tagged:
Amanda Walker, Josh Short
Jul 15, 2026 -
Gene Messer Toyota responded
Hi Kim, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Hub City. Feel free to reach out to us if you need anything. Have a wonderful day.
Had an appt for an oil change and it was a Very wonderful
experience! From the initial text to set up the appt to the explanation of the bill. Everything was so great.
experience! From the initial text to set up the appt to the explanation of the bill. Everything was so great.
More
by diane.abbott1
Service Price Transparency
Jul 12, 2026 -
Gene Messer Toyota responded
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I everyone was great!
I just wished they had the capability to wash the vehicle after service.
I just wished they had the capability to wash the vehicle after service.
More
by gigglegryl
Service Price Transparency
Other Employees Tagged:
David
Jul 10, 2026 -
Gene Messer Toyota responded
Thank you for your feedback! We're thrilled to hear that your experience with us was great. We'll definitely take your suggestion into consideration and work towards providing a full service experience in the future. Thank you for choosing us!
Very fast service from start to finish
Courteous and
attentive to needs. Best service I have received
attentive to needs. Best service I have received
More
by mikechism4400
Service Price Transparency
Jul 10, 2026 -
Gene Messer Toyota responded
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
They seem to be reliable and trustworthy.
Everyone is friendly and the service doesn't take too long.
Everyone is friendly and the service doesn't take too long.
More
by bryanfb68
Service Price Transparency
Jul 02, 2026 -
Gene Messer Toyota responded
Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
Adam was excellent with the expertise of checking me in
taking my information and informing me of recall etc. He took his time even though he knew I was in a hurry but very patient with me. Thank you Adam
taking my information and informing me of recall etc. He took his time even though he knew I was in a hurry but very patient with me. Thank you Adam
More
by Mama Bear
Service Price Transparency
Other Employees Tagged:
Adam P
Jul 02, 2026 -
Gene Messer Toyota responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.