Bob Tomlin
Bob Tomlin at Coastal Kia

Bob Tomlin | Page 102

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
1,021 Reviews
4.9

1,021 Reviews

Write a Review

1021 Reviews of Bob Tomlin

March 15, 2020

Dealership Rating
Employee Rating

I just wanted to say thank you for all of the great service we received there while trading our 2017 Kia Optima in for a 2020 Kia Sorento. Everyone there were very courteous and friendly. They went ab More

by PGeorge
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Don Nguyen, JP Nicholas

Mar 16, 2020

Coastal Kia responded

Congratulations on your new 2020 Kia Sorento purchase from Coastal Kia! Thank you so much for the five star review and gracious comments. We love the comments, "everyone there were very courteous and friendly... they went above and beyond to make the deal happen." Don't forget we offer: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything. Welcome to the family!

March 12, 2020

Dealership Rating
Employee Rating

I was greeted as soon as I came in. I came in early and they tended to me earlier than the original appointment. I feel like they were thorough. More

by jeremybspencer
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Mar 16, 2020

Coastal Kia responded

Thank you for the five star service review for Coastal Kia! It was thoughtful of you to go online and share your thoughts. It is wonderful to hear our service team exceeded your expectations and were able to get you in earlier than your appointment time dictated. We are home of the "truly exceptional experience." Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help.

March 11, 2020

Dealership Rating
Employee Rating

Very Good Bob called and said I had a recall on my Kia, made the appt. took in talked with Bob and he took care of the problem. Was finished in about 1 1/2 hr. More

by WOODDUCK0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Mar 12, 2020

Coastal Kia responded

Fantastic! Thank you so much for the five star service review and awesome feedback. Your amazing review has been shared with Bob and our entire team. It was thoughtful of you to mention Bob by name. We are thrilled to hear you had a pleasant service experience. Don't forget we offer: *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more Thank you for choosing Coastal Kia! We hope to see you again soon. Please call us if you need anything.

March 05, 2020

Dealership Rating
Employee Rating

My experience was good. Bob was very helpful, kept me informed as to what was happening with my vehicle. I will certainly go back. I would recommend Kia Service. More

by PEREGOYLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2020

Coastal Kia responded

Thank you so much for the five star service review for Coastal Kia in Wilmington, NC. It was thoughtful of you to mention Bob Tomlin by name. Bob is amazing and we are lucky to have him. Your five star review and gracious comments have been shared with Bob and our entire service team. Thank you for choosing Coastal Kia! We appreciate your review and high recommendations. Please call us if you need anything. We are here to help. Thanks again.

March 04, 2020

Dealership Rating
Employee Rating

Very polite staff My salesman,Kevin, was very helpful and knowledgeable. I would recommend him to anyone. He asked about my needs and delivered what I wanted. Kudos to More

by KARMA7209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Desmarest, Kevin West

Mar 05, 2020

Coastal Kia responded

Thank you so much for the wonderful five star review! Our entire Coastal Kia team wants to welcome you to the family. It was extremely thoughtful of you to mention your Product Specialist Kevin by name. We are thrilled to hear you found him to be "very helpful and knowledgeable." We look forward to seeing you during your first complimentary service at 5000 miles. Please call us if you need anything. We are here to help!

March 03, 2020

Dealership Rating
Employee Rating

Coastal Every time my wife and I visit we are treated very well.We both enjoy visiting Coastal Kia and would advise all our friends to do so as well.All the f More

by FSFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Koballa

Mar 03, 2020

Coastal Kia responded

Wonderful ! Thank you so much for the five star review for Coastal Kia! We love your comments and thoughtful testimonial. We sincerely appreciate you and your wife choosing Coastal Kia for your automotive needs. Thank you for being such an important part of our Coastal Kia family. Please call us if you need anything we are here to help.

February 26, 2020

Dealership Rating
Employee Rating

Bob does it right. Bob Tomlin and the entire Coastal KIA service department work hard to make every service appointment thorough and painless as possible. Since this is More

by MRSP1051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Howard Ramsey

February 22, 2020

Dealership Rating
Employee Rating

Very helpful and kind. Bob went above and beyond to make me feel like I was getting the best help ever. Thank you for everything..... More

by DARLENE Nance
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Feb 24, 2020

Coastal Kia responded

Thank you Darlene for the five star service review! Your amazing feedback has been shared with Bob Tomlin and our entire service team at Coastal Kia! We love the comment, "Bob went above and beyond to make me feel like I was getting the best help ever..." We sincerely appreciate your business at Coastal Kia and hope to see you again soon. Thanks again!

February 12, 2020

Dealership Rating
Employee Rating

My oil change was performed in the time frame that was given to me! Snacks and drinks were available. Area was clean. I would come back. More

by HANNAHBURKE4
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Sam Weisman , Howard Ramsey

Feb 12, 2020

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and testimonial for Coastal Kia! We are thrilled to hear our team exceeded your expectations and you were comfortable during you wait. We love you were able to enjoy our VIP Customer Lounge experience. Thank you for choosing Coastal Kia! It was thoughtful of you to go online and share your feedback. Please call us if you need anything. We are here to help.

February 07, 2020

Dealership Rating
Employee Rating

Repeat customer I had not had lunch and Mr. Stone actually fixed me a plate of fried chicken, brunswick stew & hush puppies. He was also helpful in offering 0% financ More

by LEXXUSCOBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Jason Stone

Feb 07, 2020

Coastal Kia responded

Fantastic! Thank you for the five star sales review and kudos for Jason Stone. You are family and we are thrilled you were able to join our team for lunch. Congratulations on your recent purchase! Don't forget we offer:*first free service at 5000 miles *Service Concierge that will pick up your vehicle and deliver it back to you after your service has been completed if you live in the Wilmington community * Courtesy car wash after each service *VIP Customer Lounge Experience with free drinks and snacks *Free Loaner Rentals by appointment *VIP Shuttle Service and much more. We strive to deliver a "truly exceptional experience' to every client during every visit. Please call us if you need anything. We are here to help. Welcome to the Coastal Kia Family!

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