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Bill McLean
1,298 Reviews
Dealership Experience
18 yrs, 3 mos
Industry Experience
32 yrs, 3 mos
1,298 Reviews
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1298 Reviews of Bill McLean
November 09, 2018
excellent service The staff are all professional informative and very friendly. Unfortunately I do not remember which employees I worked with. But everyone on staff i The staff are all professional informative and very friendly. Unfortunately I do not remember which employees I worked with. But everyone on staff in service on Monday Nov 5 , 20-18 was great More
by TECHNOSTRUCK
Verified CustomerOther Employees Tagged: John White
November 05, 2018
Prompt service to check possible recall issue Quick attention to a possible recall issue. Thanks Bill for getting me in and out in no time. As no problem was found, even the diagnostic fee was wav Quick attention to a possible recall issue. Thanks Bill for getting me in and out in no time. As no problem was found, even the diagnostic fee was waved as a courtesy. Thanks! More
by JOEROGLIERI
November 03, 2018
Excellent sales and impeccable service Chris Otto and the staff ar Otto Cadillac are very professional and truly makes you feel like you are part of the Cadillac family.The finance manager Chris Otto and the staff ar Otto Cadillac are very professional and truly makes you feel like you are part of the Cadillac family.The finance manager Ian Maher is very informative and honest and very thorough and does his job very well.The service staff is absolutely the best I ever dealt with.They are why I will continue to be a loyal Cadillac customer. More
by ROSEANN.STEVENS
Other Employees Tagged: Allison Anaya
November 01, 2018
New Car Purchase XTS Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto Mike was very knowledgeable about our XTS and also in finalizing the closing paperwork.This is not the first vehicle that we've purchased from Otto. We would definitely recommend. him More
by SHERL
Other Employees Tagged: Ian Maher, Michael Caccese
October 25, 2018
These guys re the best! I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the dista I have now bought 3 Cadillacs from Otto. Ian Maher and the rest of the crew are top-notch. No hassle and pleasant to work with. Ian goes the distance to make the entire process stress-free and a pleasure. More
by wrz@instrumentratings.com
Other Employees Tagged: Chris Otto, Ian Maher
October 17, 2018
Comfortable, friendly, and courteous. Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financ Steve Le Mon is an excellent salesman. Professional, knowledgeable, courteous and fair. Chris Otto takes the time to be involved and Ion in the financial department is easy to work with and quite capable. Bill Mc Clean in the service department always provides great service and takes time to say hello even if you are not in for service. John in service goes out of his way to please and Alison in service is also courteous and friendly. A well rounded well run business that seems to strive at every level to provide customers the best service possible. More
by DMPRC7
Other Employees Tagged: Chris Otto, Ian Maher, Steve LeMon , Allison Anaya, John White
October 04, 2018
Nothing less than expected The service was great, efficient and caused me no problem. Repair was made and my car was washed before being returned to me. Employees were helpful The service was great, efficient and caused me no problem. Repair was made and my car was washed before being returned to me. Employees were helpful and answered all my questions. More
by dennis
October 04, 2018
Excellent team I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made I was seamlessly handed from one person to the next, all the time knowing that Bill was my service manager. The showroom was comfortable, which made the wait pass by quickly. More
by EVANOFFKB
Other Employees Tagged: Ian Maher, Michael Caccese
October 01, 2018
Customer oriented Bill and team, thank you for your support and customer service. The car was taken in on time and completed within the stated time frame. Staff were w Bill and team, thank you for your support and customer service. The car was taken in on time and completed within the stated time frame. Staff were welcoming and professional. More
by Sunshine
October 01, 2018
Routine maintenance including oil change Everything was taken care of in a quick, efficient manner. Bill was as as normal very helpful, understanding & professional. He kept me updated on the Everything was taken care of in a quick, efficient manner. Bill was as as normal very helpful, understanding & professional. He kept me updated on the progress. The receptionist ( don’t know her name) was also very friendly, More
by CCHEVAL172
