Bill Appel | Page 5

Bill Appel has been my service advisor for 15+ years. Bill always takes care of me and my vehicles and only recommends necessary service. I had my first truck has been my service advisor for 15+ years. Bill always takes care of me and my vehicles and only recommends necessary service. I had my first truck for 15 years, I am now on my second. If Bill leaves, I will follow him. More

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Balance Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to Vexing balance issue was solved with collective sleuthing. Well done. Kudos to Bill Appel, Mike and Steve for solving this issue. Will continue to use Koons service. More

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Bill Appel is the Best!! I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my C I brought in my 1998 Corvette when the engine light came on. Problem solved, quickly fixed and back on the road. Bill Appel has handled all 3 of my Corvettes over the years. Many thanks. More

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Excellent Experience Dropped my 2013 Z06 off for service/repair at 7:30 a.m. July 11, after making on line appointment the night before. Paperwork was done and car headed Dropped my 2013 Z06 off for service/repair at 7:30 a.m. July 11, after making on line appointment the night before. Paperwork was done and car headed for the service bay within 5 minutes. Had a diagnosis on line less than an hour later, and the car was done and ready for pickup by day's end. Service manager Bill Appel is a real star. More

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Prompt, Professional Service About 18 months ago I purchased a new Corvette from Koons Chevrolet, which I love. Though I have had no problems with the car, I have had to take it i About 18 months ago I purchased a new Corvette from Koons Chevrolet, which I love. Though I have had no problems with the car, I have had to take it in for a couple of routine service checks and oil changes. And the folks in the Koons' Service Department, especially their Corvette expert, Bill Appel, are excellent. Good work, done on time and with a high degree of professionalism. I wouldn't have my car serviced anywhere else. More

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Software issues My 2014 Corvette was experiencing a few electronic glitches. I made an appointment for 1000 and arrived a bit early....Bill Appel had car logged in an My 2014 Corvette was experiencing a few electronic glitches. I made an appointment for 1000 and arrived a bit early....Bill Appel had car logged in and in the shop ASAP. It took a bit of time, but a complete update of the onboard software was completed. So far the issues seem to be fixed. Bill Appel and Walter Heuer, Koon's Corvette technician, make a great team and have kept this customer a happy one. Thxs More

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Bad experience I am not going to that dealer anymore. The first time I went there to buy a car, everybody was wonderful but when I had a problem in my car after 2 m I am not going to that dealer anymore. The first time I went there to buy a car, everybody was wonderful but when I had a problem in my car after 2 months of purchase, especially when the check engine lights up for my Chevy suburban 2014. Can u believe that?!! I went back to them because they should a solution for me, Bill (sales manager) and Earl( sales person) were rude and try to be sneaky without any help. Bad service never I had before. More

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Making a bad experience Great Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the first time More

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Warranty Repair As usual, Koons handled service quickly including a recall item that wasn't on my list. My Corvette contact, Bill Appel, always keeps me informed of As usual, Koons handled service quickly including a recall item that wasn't on my list. My Corvette contact, Bill Appel, always keeps me informed of what is going on. More

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Recall repair It was easy to make an appointment that fit my schedule. The repair was taken care of quickly while I waited. Bill Appel has always been great to wo It was easy to make an appointment that fit my schedule. The repair was taken care of quickly while I waited. Bill Appel has always been great to work with. More

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