Bill Appel | Page 6

I have always dealt with the same service adviser - Bill Appel. He sets up my appointments promptly and gets the work done so that I get my car quickly. I am called as soon as he knows what is going on with Appel. He sets up my appointments promptly and gets the work done so that I get my car quickly. I am called as soon as he knows what is going on with my car, gives me the estimate and gets the service done so I have my car back as soon as possible. I feel very comfortable having my car serviced by someone I trust. More

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I am delighted to underscore my highest praise and appreciation for the entire Koons organization. My family has bought many cars at this dealership. And, all of these vehicles have been service appreciation for the entire Koons organization. My family has bought many cars at this dealership. And, all of these vehicles have been serviced at this dealership. That includes ordering special parts, and work in the body shop, and of course, regular mechanical services for all of our cars. In every instance--whether on the show room floor, or within the service areas, or anywhere else on that property--we have found ourselves in a place where excellence is the calling card. Bottom line: These folks are the best of the best. More

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I can't offer anny suggestions on improving the exemplary professionalism and friendliness from Mr. Appel and his staff I have experienced each time I have brought my auto in for service. All of my question professionalism and friendliness from Mr. Appel and his staff I have experienced each time I have brought my auto in for service. All of my questions and concerns are addressed in terms that I can understand them. Keep up the good work! H. H. Sullivan More

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I got a flat tire while on the highway and knew about Koons Chevorlet. I stopped in to see if they could do a quick tire change. I spoke with Sylvia Westerlund first. She connected me with Bill Appel. He Koons Chevorlet. I stopped in to see if they could do a quick tire change. I spoke with Sylvia Westerlund first. She connected me with Bill Appel. He got my car in right away. The tire change took a little longer than I thought, but part of that was due to the kind of tire my car needed. I found the employees to be very helpful and professional. It was an overall great experience! More

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Bill Apel has been one of the reasons myself and a lot of other customers bring their vehicles to this dealership for service. He listens and hears my concerns, that's very important to me. Everyone is frie other customers bring their vehicles to this dealership for service. He listens and hears my concerns, that's very important to me. Everyone is friendly, courteous and respectful although I don't know everyones names. I'm confident my car concerns/repairs are taken care of in a timely manner, the right way, the first time, and I've been bringing my 98 Camaro SS here for years. I would definately recommend this dealership for your service needs. More

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I have never had a better experience, with regard to the service on my 2004 Tahoe, than the experience I have contnuously had with Koons of Tysons. This is due mostly to the dedication of Bill Apell in ensu service on my 2004 Tahoe, than the experience I have contnuously had with Koons of Tysons. This is due mostly to the dedication of Bill Apell in ensuring that all of my service needs are met completely and on time. I am extremely satisfied with both the quality of service and work performed. More

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